Imagining Your Next
Web Site
10 Ideas to Engage Your Audience
Three Observations
!   Web 1.0 Web 2.0: Authority expands beyond company
     websites to include individuals who are influential to both
     small and large groups

!   Single website to multi-channel: Expectations are rising
     regarding where users expect to find information and the
     quality of the experience that they will have

!   Website needs to move from being passive to being
     active content: Website optimization is moving beyond
     SEO to Social Media Optimization
Web 1.0              Web 2.0

Online Brochure      Online Business

  Hyperlinks       Distribute Content

 Text & Images    Video, Chat, Real Time

  Read Only       Comment, Blog, Rate
1. Use a Content Management System
to Repurpose Content
!   THE PAST: A CMS used to replace HTML editors
    for content maintenance
!   TODAY: A CMS makes it easier to repurpose
    content across the site using tags and modular
    blocks
!   Once inside a section, users tend to navigate by
    content not by the site’s navigation
2. Develop an SEO Strategy from the
Ground Up
!   A little planning and on-going maintenance will
    make vast improvement in search rankings
!   Check analytics reports on current site for key
    search keys
!   Structure content around these search terms
!   Create URL structure around search terms
Over 50% of Visitors Come Via Search

              25%




                     55%

             20%
Despite the Social Networking Hype
     Search Still Dominates
70
                                                                               60
                                                                                     Daily Internet
60
                                                                                     Activities
50
                                                                      49             (% Internet Users)

                                                             39
40
                                                                                        % who do this on
                                                                                          a typical day
                                          29        30
30                       28


20
        13
10

 0
  Visit Social         Surf Web        Research    Check    Check   Search
                                                                             Email
 Networking Site        For Fun         Hobby     Weather   News    Engine


Source: Pew Internet & American Life Project
3. Develop a Video Content Stream

!   73% of Internet users watch videos
!   US Internet users watched 11.5 billion videos in
    March 2008
!   Up 64% since March 2007
!   In 2008, 84 million people watched 4.3 billion
    videos on YouTube
3. Develop a Video Content Stream

!   Authenticity is crucial. Use an interview approach
    with a loose outline.
!   Provide tools to share videos.
!   Posting a video to Facebook results in
    comments and sharing.
!   Repurpose existing videos: edit down to less
    than 2 minutes
4. Fast access to content through
local search
!   Google has set the bar high for quality of search
    results
!   People want to go directly to content
!   Search replaces site map
!   Faceted search
    !   Structured data –
        content with specific
        attributes
!   Segmented search
    results
    !   Unstructured content in
        different categories
    !   Whitepapers, press
        releases, catalogs, etc.
5. Use Social Media to Pull and
to Push Content
6. Manage Your Brand and Identity in
Web 2.0 Channels
7. For Mobile – Segmentation is Key

              !   Segment content – what is most
                  useful on a mobile device?
              !   Think about a mobile application
                  vs. a mobile version of your
                  website
              !   Real-time notification
              !   Tie in with social media
8. Engage Through Commenting in
Blogs
!   Blogs are the place to create “online events” for
    audience interaction
!   Through RSS, blogs are an efficient way to
    distribute content and updates
!   Blogs provide a less formal atmosphere and
    provide a place for transparency
!   Blogs are place to test new ideas
9. Provide a Path and Reason
to Connect
!   Sign-up
!   Follow
!   RSS Subscribe
!   Become a fan
!   Become a member
10. Think about Experience and
Completing Tasks

                                   • Find Most Up-to-Date Content
        “Marketing”                • Get an answer to specific questions
                      Completing   • Complete a transaction
           the
                        Tasks      • Get in touch with you offline
       “Experience”

OHO Interactive : Imagining Your Next Web Site. 10 Ideas to Engage Your Audience.

  • 1.
    Imagining Your Next WebSite 10 Ideas to Engage Your Audience
  • 2.
    Three Observations ! Web 1.0 Web 2.0: Authority expands beyond company websites to include individuals who are influential to both small and large groups ! Single website to multi-channel: Expectations are rising regarding where users expect to find information and the quality of the experience that they will have ! Website needs to move from being passive to being active content: Website optimization is moving beyond SEO to Social Media Optimization
  • 3.
    Web 1.0 Web 2.0 Online Brochure Online Business Hyperlinks Distribute Content Text & Images Video, Chat, Real Time Read Only Comment, Blog, Rate
  • 4.
    1. Use aContent Management System to Repurpose Content ! THE PAST: A CMS used to replace HTML editors for content maintenance ! TODAY: A CMS makes it easier to repurpose content across the site using tags and modular blocks ! Once inside a section, users tend to navigate by content not by the site’s navigation
  • 5.
    2. Develop anSEO Strategy from the Ground Up ! A little planning and on-going maintenance will make vast improvement in search rankings ! Check analytics reports on current site for key search keys ! Structure content around these search terms ! Create URL structure around search terms
  • 6.
    Over 50% ofVisitors Come Via Search 25% 55% 20%
  • 7.
    Despite the SocialNetworking Hype Search Still Dominates 70 60 Daily Internet 60 Activities 50 49 (% Internet Users) 39 40 % who do this on a typical day 29 30 30 28 20 13 10 0 Visit Social Surf Web Research Check Check Search Email Networking Site For Fun Hobby Weather News Engine Source: Pew Internet & American Life Project
  • 8.
    3. Develop aVideo Content Stream ! 73% of Internet users watch videos ! US Internet users watched 11.5 billion videos in March 2008 ! Up 64% since March 2007 ! In 2008, 84 million people watched 4.3 billion videos on YouTube
  • 9.
    3. Develop aVideo Content Stream ! Authenticity is crucial. Use an interview approach with a loose outline. ! Provide tools to share videos. ! Posting a video to Facebook results in comments and sharing. ! Repurpose existing videos: edit down to less than 2 minutes
  • 10.
    4. Fast accessto content through local search ! Google has set the bar high for quality of search results ! People want to go directly to content ! Search replaces site map
  • 11.
    ! Faceted search ! Structured data – content with specific attributes ! Segmented search results ! Unstructured content in different categories ! Whitepapers, press releases, catalogs, etc.
  • 12.
    5. Use SocialMedia to Pull and to Push Content
  • 14.
    6. Manage YourBrand and Identity in Web 2.0 Channels
  • 15.
    7. For Mobile– Segmentation is Key ! Segment content – what is most useful on a mobile device? ! Think about a mobile application vs. a mobile version of your website ! Real-time notification ! Tie in with social media
  • 16.
    8. Engage ThroughCommenting in Blogs ! Blogs are the place to create “online events” for audience interaction ! Through RSS, blogs are an efficient way to distribute content and updates ! Blogs provide a less formal atmosphere and provide a place for transparency ! Blogs are place to test new ideas
  • 18.
    9. Provide aPath and Reason to Connect ! Sign-up ! Follow ! RSS Subscribe ! Become a fan ! Become a member
  • 19.
    10. Think aboutExperience and Completing Tasks • Find Most Up-to-Date Content “Marketing” • Get an answer to specific questions Completing • Complete a transaction the Tasks • Get in touch with you offline “Experience”