SALESFORCE ON A
WHEELCHAIR?
Time for a power-packed recovery plan.
DISEASE MANAGEMENT DEMANDS PRECISION, NOT PRESSURE.
CLINICAL
SYMPTOMS
Product Knowledge Skills Gap Attitude GAP
Understanding PK/PD
reveals how a drug
moves and acts, MoA
clarifies its biological
pathway, and RCT
interpretation validates
safety and efficacy—
empowering confident,
science-driven clinical
decisions.
Strong communication,
psychological
understanding, and
influence through ethical
commitments enhance
engagement—driving
better treatment
acceptance and
meaningful behaviour
change.
Cognitive trust
activation, emotional
resonance, behavioral
influence, and identity-
driven care ensure
patients feel valued—
creating confident and
lasting healing
relationships.
FROM PUSH TO PRECISION
STARATEGIC
PROTOCOL
Product Knowledge
TRADITIONAL TRAINING CHALLENGES SFE TRAINING ADVANTAGES
Push Weak Science Monologue
No Change One Size Short Lived
Disease First Credibility Influence
Behaviour Personalize Sustain
HUMAN
TOUCH,
CLINICAL
STRENGTH
WHAT IS SFE? DNA OF SFE?
SFE + KSA INTEGRATION? HOW SFE EMPOWERS TEAMS FOR BETTER ROI ?
Sales Force Effectiveness ensures every
customer interaction delivers scientific
value, behavioural influence, and
measurable outcomes — transforming
sales from product push to purpose-
driven performance.
Right Customer
Right Message
Right Moment
Knowledge →Strong disease &
therapy impact
Skills →Confident communication &
behaviour influence
Attitude →Ethical, patient-centric
conviction
Together, they convert clinical
conversations into meaningful adoption.
SFE builds capability, accountability, and
confidence — driving:
✔Higher HCP engagement
✔Better treatment acceptance
✔Stronger brand equity
✔Faster, sustainable growth
More influence →More adoption →More
ROI
SFE
FRAMEWORK
&
ADVANTAGES
Shift customer perception
from push to value.
Strengths Market Trust &
Relationship Capital
Improve Financial
Performance & ROI
Generation
Create Behavioural influence
at the point of decisions
Improve market predictability
Enhance Competitive
Differentiation
Impact on Organization
outcome
Grater Operational
Clarity across all level
Higher productivity &
Field Efficiency
Faster & more accurate
decision making
Stronger Team Behaviour,
culture & Alignment
Transformation into a
learning organization
SFE TRASFORMATION
HOW SFE CHANGES DIFFERENT SELLING MODELS?
B2B
STRATEGIC HEALTHCARE PARTNERSHIPS
D2C PHARMA & BIOTECH
CONSUMER WELLNESS & ADHERENCE (CONCEPTUAL / SCIENCE-LED SELLING)
TRADITIONAL TRADITIONAL TRADITIONAL
PRICE TALKS, TRANSACTIONAL SELLING PROMOTIONS AND DISCOUNTS PRODUCT PUSH & FEATURES
SFE SFE SFE
VALUE-DRIVEN, SOLUTION-BASED
COLLABORATION WITH
INSTITUTIONS AND NETWORKS
EDUCATED, TRUSTED
ENGAGEMENT DIRECTLY WITH
PATIENTS/CONSUMERS
DISEASE-FIRST CONVERSATIONS
BACKED BY CLINICAL CREDIBILITY
✔ECONOMIC + CLINICAL
EVIDENCE →LONG-TERM
CONTRACTS
✔ HIGHER MARKET ACCESS &
SHARE-OF-WALLET
✔CLEAR GUIDANCE →
CONFIDENT HEALTH CHOICES
✔BEHAVIOUR SUPPORT →
SUSTAINED USAGE
✔DIFFERENTIATION VIA
PK/PD, MOA & RCT EVIDENCE
✔ADOPTION BASED ON
PATIENT OUTCOME IMPACT
👉SHIFTS FROM VENDORS →
HEALTHCARE PARTNERS
👉SHIFTS FROM BUYERS →BELIEVERS 👉SHIFTS FROM PRESCRIPTIONS →
ADVOCACY
CASE STUDY
GLOBAL PHARMA (CHRONIC THERAPY)
CHALLENGE?
Strong portfolio but stagnant
growth
High field activity with low HCP
conversion
Weak scientific communication
& inconsistent messaging
SFE INTERVENTIONS
1.Disease-first engagement model
2.PK/PD + MoA–based scientific
readiness
3.Segmented HCP targeting &
precise messaging
4.“Right Message–Right Moment”
call strategy
5.Continuous capability coaching
via dashboards
SEE REFERENCE
IMPACT (12 MONTHS)
1.18–22% ↑in Rx depth of top brands
2.37% ↑adoption in high-value HCP
segment
3.28% ↓in unproductive calls
4.20% ↑ROI through improved influence
CASE STUDY
BIOTECH (SPECIALITY IMMUNOLOGY)
CHALLENGE?
Complex MoA leading to low
HCP conviction
Inconsistent scientific
narrative in field teams
Slow prescriber onboarding
SFE INTERVENTIONS
1.Advanced scientific capability (MoA +
RWE + RCT interpretation)
2.Influence-based clinical conversation
frameworks
3.KSA integration: Knowledge + Skills +
Attitude
4.Multichannel specialist engagement
5.Behavioural KPIs replacing activity KPIs SEE REFERENCE
IMPACT (9 MONTHS)
1.42% ↑in treatment initiations
2.30% faster prescriber onboarding
3.HCP satisfaction improved 3.2 →4.5
4.25% ↑ROI through stronger scientific
credibility
1.SHAPING THE NEXT ERA OF PHARMA
2.EMPOWER. INFLUENCE. IMPROVE
OUTCOMES.
KEY TAKEAWAY
CH
Co
HC
In
na
Slo
SFE = CAPABILITY × CREDIBILITY × CONSISTENCY
HOW SFE DRIVES ROI?
1.PREPARED TEAMS →CONFIDENT
SCIENTIFIC CONVERSATIONS
2.PRECISE ENGAGEMENT →TARGETED
INFLUENCE
3.PROVEN BEHAVIOURAL IMPACT →
FASTER ADOPTION
4.ELIMINATES WASTE, STRENGTHENS
OUTCOMES, INCREASES REVENUE
CONNECT US
+91 9828134199
INQUIRE NOW
DOWNLOAD CURRICULUM

Modern SFE: Purpose-Driven Performance, Proven Returns

  • 1.
    SALESFORCE ON A WHEELCHAIR? Timefor a power-packed recovery plan.
  • 2.
    DISEASE MANAGEMENT DEMANDSPRECISION, NOT PRESSURE. CLINICAL SYMPTOMS Product Knowledge Skills Gap Attitude GAP Understanding PK/PD reveals how a drug moves and acts, MoA clarifies its biological pathway, and RCT interpretation validates safety and efficacy— empowering confident, science-driven clinical decisions. Strong communication, psychological understanding, and influence through ethical commitments enhance engagement—driving better treatment acceptance and meaningful behaviour change. Cognitive trust activation, emotional resonance, behavioral influence, and identity- driven care ensure patients feel valued— creating confident and lasting healing relationships.
  • 3.
    FROM PUSH TOPRECISION STARATEGIC PROTOCOL Product Knowledge TRADITIONAL TRAINING CHALLENGES SFE TRAINING ADVANTAGES Push Weak Science Monologue No Change One Size Short Lived Disease First Credibility Influence Behaviour Personalize Sustain
  • 4.
    HUMAN TOUCH, CLINICAL STRENGTH WHAT IS SFE?DNA OF SFE? SFE + KSA INTEGRATION? HOW SFE EMPOWERS TEAMS FOR BETTER ROI ? Sales Force Effectiveness ensures every customer interaction delivers scientific value, behavioural influence, and measurable outcomes — transforming sales from product push to purpose- driven performance. Right Customer Right Message Right Moment Knowledge →Strong disease & therapy impact Skills →Confident communication & behaviour influence Attitude →Ethical, patient-centric conviction Together, they convert clinical conversations into meaningful adoption. SFE builds capability, accountability, and confidence — driving: ✔Higher HCP engagement ✔Better treatment acceptance ✔Stronger brand equity ✔Faster, sustainable growth More influence →More adoption →More ROI
  • 5.
    SFE FRAMEWORK & ADVANTAGES Shift customer perception frompush to value. Strengths Market Trust & Relationship Capital Improve Financial Performance & ROI Generation Create Behavioural influence at the point of decisions Improve market predictability Enhance Competitive Differentiation Impact on Organization outcome Grater Operational Clarity across all level Higher productivity & Field Efficiency Faster & more accurate decision making Stronger Team Behaviour, culture & Alignment Transformation into a learning organization SFE TRASFORMATION
  • 6.
    HOW SFE CHANGESDIFFERENT SELLING MODELS? B2B STRATEGIC HEALTHCARE PARTNERSHIPS D2C PHARMA & BIOTECH CONSUMER WELLNESS & ADHERENCE (CONCEPTUAL / SCIENCE-LED SELLING) TRADITIONAL TRADITIONAL TRADITIONAL PRICE TALKS, TRANSACTIONAL SELLING PROMOTIONS AND DISCOUNTS PRODUCT PUSH & FEATURES SFE SFE SFE VALUE-DRIVEN, SOLUTION-BASED COLLABORATION WITH INSTITUTIONS AND NETWORKS EDUCATED, TRUSTED ENGAGEMENT DIRECTLY WITH PATIENTS/CONSUMERS DISEASE-FIRST CONVERSATIONS BACKED BY CLINICAL CREDIBILITY ✔ECONOMIC + CLINICAL EVIDENCE →LONG-TERM CONTRACTS ✔ HIGHER MARKET ACCESS & SHARE-OF-WALLET ✔CLEAR GUIDANCE → CONFIDENT HEALTH CHOICES ✔BEHAVIOUR SUPPORT → SUSTAINED USAGE ✔DIFFERENTIATION VIA PK/PD, MOA & RCT EVIDENCE ✔ADOPTION BASED ON PATIENT OUTCOME IMPACT 👉SHIFTS FROM VENDORS → HEALTHCARE PARTNERS 👉SHIFTS FROM BUYERS →BELIEVERS 👉SHIFTS FROM PRESCRIPTIONS → ADVOCACY
  • 7.
    CASE STUDY GLOBAL PHARMA(CHRONIC THERAPY) CHALLENGE? Strong portfolio but stagnant growth High field activity with low HCP conversion Weak scientific communication & inconsistent messaging SFE INTERVENTIONS 1.Disease-first engagement model 2.PK/PD + MoA–based scientific readiness 3.Segmented HCP targeting & precise messaging 4.“Right Message–Right Moment” call strategy 5.Continuous capability coaching via dashboards SEE REFERENCE IMPACT (12 MONTHS) 1.18–22% ↑in Rx depth of top brands 2.37% ↑adoption in high-value HCP segment 3.28% ↓in unproductive calls 4.20% ↑ROI through improved influence
  • 8.
    CASE STUDY BIOTECH (SPECIALITYIMMUNOLOGY) CHALLENGE? Complex MoA leading to low HCP conviction Inconsistent scientific narrative in field teams Slow prescriber onboarding SFE INTERVENTIONS 1.Advanced scientific capability (MoA + RWE + RCT interpretation) 2.Influence-based clinical conversation frameworks 3.KSA integration: Knowledge + Skills + Attitude 4.Multichannel specialist engagement 5.Behavioural KPIs replacing activity KPIs SEE REFERENCE IMPACT (9 MONTHS) 1.42% ↑in treatment initiations 2.30% faster prescriber onboarding 3.HCP satisfaction improved 3.2 →4.5 4.25% ↑ROI through stronger scientific credibility
  • 9.
    1.SHAPING THE NEXTERA OF PHARMA 2.EMPOWER. INFLUENCE. IMPROVE OUTCOMES. KEY TAKEAWAY CH Co HC In na Slo SFE = CAPABILITY × CREDIBILITY × CONSISTENCY HOW SFE DRIVES ROI? 1.PREPARED TEAMS →CONFIDENT SCIENTIFIC CONVERSATIONS 2.PRECISE ENGAGEMENT →TARGETED INFLUENCE 3.PROVEN BEHAVIOURAL IMPACT → FASTER ADOPTION 4.ELIMINATES WASTE, STRENGTHENS OUTCOMES, INCREASES REVENUE CONNECT US +91 9828134199 INQUIRE NOW DOWNLOAD CURRICULUM