Download as PDF, PPTX
More Related Content
Similar to communication set 1.pdf notes for nursing students
communication set 1.pdf notes for nursing students
- 1. NURSING FOUNDATION COMMUNICATION AND NURSEPATIENT RELATIONSHIP
- 2. DEFINITION : Communication isa process in which a message is transferred from one person to other person through a suitable media and the intended message is received and understood by the receiver.
- 3. “A processby which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a ‘common understanding’ of meaning, intent and use of message” - Paul Leagens. “Communication is a two way process of sharing and transmitting ideas, information and message between two or more individuals.”
- 5. LEVEL OF COMMUNICATION Extrapersonal communication Interpersonal communication Intrapersonal communication Organizational communication Mass communication5
- 6. Extrapersonal Communication: • Communicationis a process that takes place with human entities and non-human entities as well. • When communication is done with non-human entities it is called to be extra personal communication.
- 7. Interpersonal Communication: •It involves two parties-a sender and a receiver who use common language to transit message either through oral communication or written communication. lntrapersonal Communication: •Intrapersonal communication is all about talking to ourselves.
- 8. Organizational Communication: Ina team-based business organization, communication becomes its lifeblood where people communicate with one another. The flow of communication inside an organization may filter in up, down and horizontal directions. Besides internal communication companies depend on external communication also. Companies exchange messages with people outside the organization through external communication.
- 9. Mass Communication: Newspapers,magazines and periodicals, the means of mass communication are frequently used for oral or written communication. Besides, technologies such as the intemet, e-mail, voicemail, faxes, audiotape, teleconferencing, videoconferencing and closed circuit televisions have increased options for internal and external communication. These fast means help people from all parts of the world to work together.
- 10. ELEMENTS: here areseven elements of communication: › Source idea › Message › Encoding › Channel › Receiver › Decoding › Feedback
- 11. The Sourceidea is the process by which one formulates an idea to communicate to another party. This process can be influenced by external stimuli such as books or radio, or it can come about internally by thinking about a particular subject. The source idea is the basis for the communication. 1. Source idea:
- 12. 2. Message: TheMessage is what will be communicated to another party. It is based on the source idea, but the message is crafted to meet the needs of the audience. For example, if the message is between two friends, the message will take a different form than if communicating with a superior.
- 13. 3. Encoding: Encoding ishow the message is transmitted to another party. The medium of transmission will determine the form of the communication. For example, the message will take a different form if the communication will be spoken or written.
- 14. 4. Channel: TheChannel is the medium of the communication. The channel must be able to transmit the message from one party to another without changing the content of the message. The channel can be a piece of paper, a communications medium such as radio, or it can be an email. The channel is the path of the communication from sender to receiver.
- 15. 5. Receiver: The Receiveris the party receiving the communication. A receiver can be a television set, a computer, or a piece of paper depending on the channel used for the communication.
- 16. 6. Decoding: Decoding isthe process where the message is interpreted for its content. It also means the receiver thinks about the message's content and internalizes the message.
- 17. 7. Feedback: Feedbackis the final step in the communications process. This step conveys to the transmitter that the message is understood by the receiver. The receiver formats an appropriate reply to the first communication based on the channel and sends it to the transmitter of the original message.
- 18.