Functional or Skills Based Skills Resume Example

Functional or Skills Based Skills Resume Example

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  Bruce A. Bennett 815-302-9999 BABennett@gmail.com https://www.linkedin.com/in/bruce-a-bennett/ SeniorVice President, Vice President, Director, Account Executive, Training Manager Team Management, Staffing & Recruiting, Sales & Marketing, Start-ups, Budgeting, P & L Responsibility, Quality Control, Data Collections, and Relationship Building Experienced Executive - I am an accomplished executive with excellent presentation, communication, planning, organizational, problem solving, and computer skills. My commitment is to produce high quality results within expected deadlines and to meet or exceed corporate goals and client expectations. Team Management - Managed sourcing, recruiting, hiring, and training regional team members while at Nielsen. During my tenure as Regional Manager, I identified, coached, and developed 15 employees who were promoted to supervisor or manager; eight were promoted to non-supervisory positions in Field Operations. I managed the Data Collections Client Service Team while at Synovate to increase client service skills and awareness within the department. I also managed a staff to coordinate workflow progress and quality assurance. Marketing Research - My designs of creative targeted presentations and sample CAPI (Computerized Assisted Personal Interview) programs for client sales calls resulted in an increase in revenue volume for Synovate’s Interactive Opinion Network™ from $2.5 million to $5 million in two years. Operations Leadership - Directed field operations for research projects, supervising staff and adapting to local environments. Frequently, I represented the company at industry events, e.g. ARF, AMA and other conferences, to promote the company. One example is my presentation to the leaders at the 2003 Synovate Eastern European Division conference in Barcelona. Start-ups - Created marketing plans and process flow guidelines for several start-up products: NADA-24, ION™ and Interview Insights™. Typically, I coordinated activities on the development team, e.g. a new customer satisfaction program in the automotive industry – NADA-24. I managed and negotiated the integration of Quester’s human resources interviewing tool with Applicant Tracking Systems to build business. Training - While at Synovate, I designed the project document for training field staff to implement a long term research project in the Cincinnati area for a major client. Designed and created comprehensive guideline documents for product end users to navigate and understand the website reports. Quality Assurance - Throughout my career, I have been recognized for accurate data and low error rates. While at Nielsen, my group was nominated as one of three candidates for the annual Audie award in 1997 by the Quality Assurance Department. I developed and implemented an internal Client Satisfaction Program for the Data Collections Group. Additionally, I designed training to improve meeting effectiveness for the group. Bachelor of Arts - University of South Florida, Tampa, Florida Career History Synovate - Account Executive 2009 - 2009 Evalueserve - Account Executive 2008 - 2008 Quester - Senior Vice President 2006 - 2007 Synovate - Vice President 2003 - 2006, Client Service Manager 2001 - 2003, Senior Study Director 1998 – 2001 Nielsen Media Research - Regional Manager of Field Operations 1984 – 1998