Negotiation Skills for Nonprofits

One of the toughest tests of your leadership isn't how you handle success. It's how you navigate disagreement. I noticed this in the SEAL Teams and in my work with executives: Those who master difficult conversations outperform their peers not just in team satisfaction, but in decision quality and innovation. The problem? Most of us enter difficult conversations with our nervous system already in a threat state. Our brain literally can't access its best thinking when flooded with stress hormones. Through years of working with high-performing teams, I've developed what I call The Mindful Disagreement Framework. Here's how it works: 1. Pause Before Engaging (10 seconds) When triggered by disagreement, take a deliberate breath. This small reset activates your prefrontal cortex instead of your reactive limbic system. Your brain physically needs this transition to think clearly. 2. Set Psychological Safety (30 seconds) Start with: "I appreciate your perspective and want to understand it better. I also have some different thoughts to share." This simple opener signals respect while creating space for different viewpoints. 3. Lead with Curiosity, Not Certainty (2 minutes) Ask at least three questions before stating your position. This practice significantly increases the quality of solutions because it broadens your understanding before narrowing toward decisions. 4. Name the Shared Purpose (1 minute) "We both want [shared goal]. We're just seeing different paths to get there." This reminds everyone you're on the same team, even with different perspectives. 5. Separate Impact from Intent (30 seconds) "When X happened, I felt Y, because Z. I know that wasn't your intention." This formula transforms accusations into observations. Last month, I used this exact framework in a disagreement. The conversation that could have damaged our relationship instead strengthened it. Not because we ended up agreeing, but because we disagreed respectfully. (It may or may not have been with my kid!) The most valuable disagreements often feel uncomfortable. The goal isn't comfort. It's growth. What difficult conversation are you avoiding right now? Try this framework tomorrow and watch what happens to your leadership influence. ___ Follow me, Jon Macaskill for more leadership focused content. And feel free to repost if someone in your life needs to hear this. 📩 Subscribe to my newsletter here → https://lnkd.in/g9ZFxDJG You'll get FREE access to my 21-Day Mindfulness & Meditation Course packed with real, actionable strategies to lead with clarity, resilience, and purpose.

Negotiations don’t go wrong—they start wrong. Through my experience, I can often tell within the first 30 minutes whether a negotiation will take a collaborative or positional direction. The early signals—the tone, structure, and mindset of the parties—set the course for either value creation or value extraction. Too often, negotiations begin with adversarial positioning, where each side stakes out demands, focuses on "winning," and sees concessions as the primary path to agreement. This zero-sum mentality is where most negotiations start wrong. The problem isn’t what happens later—it’s how we approach the process from the outset. Do you negotiate how to negotiate before you start negotiating? This is a game-changer. Before discussing numbers or terms, set the stage for success. Consider opening with: "I am here today to help you reduce your risk, cost, and liabilities while improving your profits. Would you be interested in having me assist you with this?" This shifts the conversation from position-based bargaining to problem-solving and mutual value creation. SMARTnership® negotiation flips the traditional approach. Instead of defaulting to competitive bargaining, it starts by identifying asymmetric values, trust currency, and hidden gains that can turn the negotiation into a collaborative value-maximizing process. The real difference lies in: ✔ Mindset: Are we here to protect our own turf or explore mutual benefit?  ✔ Communication: Is the focus on claiming or creating value?  ✔ Trust: Is there openness to share real needs, costs, and priorities? If the first 30 minutes are spent staking positions, debating individual gains, or withholding critical information, the negotiation is already off track. But if we establish transparency, mutual benefit, and creative problem-solving early on, we unlock the hidden potential of the deal. Next time you step into a negotiation, ask yourself: Are we starting right? #Negotiation #SMARTnership #ValueCreation #TrustCurrency Tarek Amine Tine Anneberg Francis Goh, FSIArb, FCIArb Francisco Cosme Gražvydas Jukna Juan Manuel García P. Darryl Legault World Commerce & Contracting BMI Executive Institute #negotiationtraining Daniel McLuskie

Most of our interactions—especially the difficult ones—are negotiations in disguise. In their book Beyond Reason, Roger Fisher and Daniel Shapiro highlight how success in these conversations often comes down to addressing core concerns—deep, often unspoken emotional needs that shape how people engage. These concerns are: Appreciation, Affiliation, Autonomy, Status, and Role. Ignore them, and you’ll likely face resistance, disengagement, or frustration. Acknowledge and address them, and you create the conditions for stronger relationships, better problem-solving, and more win-win outcomes. I’ve learned this the hard way. Appreciation A senior leader I worked with was frustrated by pushback from his team. The problem? He was so focused on driving results that he rarely acknowledged their efforts. Once he started genuinely listening and recognizing their contributions, engagement skyrocketed. The team felt heard, and collaboration improved instantly. Affiliation A new CEO walked into a fractured leadership team—siloed, political, and mistrusting. Instead of pushing quick solutions, she focused on rebuilding connections, creating shared experiences, and reinforcing that they were one team. The shift in culture transformed their ability to work together. Autonomy A department head was drowning in tactical decisions because his team constantly sought approval. By clearly defining goals, setting guardrails, and empowering them to make decisions, he freed up his time and saw his team step up with more confidence and accountability. Status A high-potential leader felt overlooked and disengaged. His boss didn’t give him a raise or a new title but started including him in key strategic meetings. That simple shift in visibility changed everything—he became more invested, more proactive, and took on bigger challenges. Role A VP was struggling, not because of a lack of skill, but because she was in the wrong seat. When her boss recognized this and shifted her to a role better suited to her strengths, she thrived. Sometimes, people don’t need a promotion—they need the right role. Before a tough conversation or leadership decision, check in: - Am I recognizing their efforts? - Making them feel included? - Giving them autonomy? - Acknowledging their status? - Ensuring their role fits? Addressing core concerns isn’t about being nice—it’s about unlocking the best in people. When we do, we create better conversations, stronger teams, and real momentum. #Conversations #Negotiations #CoreConcerns #Interactions #HumanBehavior #Learning #Leadership #Disagreements

Stop dreading tough talks. Master them with these 21 phrases instead: I once snapped when a colleague questioned my timeline. My defensive reaction created a week of tension. That day I realized emotional responses solve nothing. They only create new problems. We've all been there: Feeling defensive Reacting without thinking Watching a simple disagreement turn into a lasting conflict But I've learned the shift from reactive to constructive changes everything ✨ 21 ways smart people handle difficult conversations: 1) Lead with Curiosity ↳ "Tell me more about your perspective on this" ↳ Questions defuse tension faster than statements 2) Name the Energy ↳ "I notice there's tension here, let's address it" ↳ Acknowledgment creates safety 3) Find Common Ground ↳ "We both want what's best for the project" ↳ Alignment before action 4) Set Clear Expectations ↳ "Here's what I need, what do you need?" ↳ Clarity prevents future conflict 5) Pause the Escalation ↳ "Let's take a step back and break this down" ↳ Breathing room creates solutions 6) Mirror Their Language ↳ Use their exact key words when responding ↳ Matching builds instant connection 7) Acknowledge Impact ↳ "I see how this affects your priorities" ↳ Understanding beats defense 8) Own Your Part ↳ "Here's where I could have done better" ↳ Accountability creates trust 9) Focus Forward ↳ "How can we prevent this next time?" ↳ Solutions beat blame 10) Check Understanding ↳ "Here's what I'm hearing - am I getting it right?" ↳ Clarity prevents escalation 11) Create Space ↳ "Let's revisit this when we're both fresh" ↳ Time transforms tension 12) Stay on Topic ↳ "Let's focus on solving this specific issue" ↳ Boundaries keep talks productive 13) Express Confidence ↳ "I know we can figure this out together" ↳ Belief shifts energy 14) Share Context ↳ "Here's what led to my decision" ↳ Understanding reduces resistance 15) Invite Solutions ↳ "What ideas do you have for this?" ↳ Collaboration beats control 16) Set Timelines ↳ "When should we check in on this?" ↳ Structure creates safety 17) Validate Concerns ↳ "That's a legitimate worry - let's address it" ↳ Recognition reduces defense 18) Stay Factual ↳ "Here's what the data shows us" ↳ Evidence beats emotion 19) Close with Action ↳ "Let's clarify next steps together" ↳ Progress prevents repeat issues 20) Follow Through ↳ "As we discussed, here's what I've done" ↳ Action builds credibility 21) Document Growth ↳ "Here's how we'll work differently now" ↳ Learning beats repeating Difficult conversations aren't obstacles to success. They're the moments where true connection happens ✨ Which strategy will you try in your next challenging conversation? -- ♻️ Repost to help your network transform difficult conversations into opportunities 🔔 Follow Dr. Carolyn Frost for more practical tools to succeed with confidence

𝗬𝗼𝘂𝗿 𝗯𝗼𝗮𝗿𝗱 𝗶𝘀𝗻’𝘁 𝗱𝗼𝗱𝗴𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗳𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴 𝗿𝗲𝗾𝘂𝗲𝘀𝘁𝘀. 𝗧𝗵𝗲𝘆’𝗿𝗲 𝗱𝗼𝗱𝗴𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝘁𝗵𝗲𝘆 𝘁𝗵𝗶𝗻𝗸 𝗳𝘂𝗻𝗱𝗿𝗮𝗶𝘀𝗶𝗻𝗴 𝗶𝘀. For many nonprofit board members, the idea of “reaching out to their network” triggers discomfort. Not because they don’t believe in the mission - but because, to them: Outreach = Asking friends for money. But what most organizations need first from their board is not a donation request. It’s an introduction. ➡️ A quick conversation to share why they’re excited about the mission. ➡️ A pulse check to see if the contact might be interested in learning more. ➡️ And if there’s a spark, a warm handoff to the right staff person - major gifts, development, or corporate partnerships - to take it from there. Here’s how fundraisers can make this work: 🔹 𝗥𝗲𝗳𝗿𝗮𝗺𝗲 𝘁𝗵𝗲 𝗮𝘀𝗸: Don’t say, “Can you ask your contact for a gift?” Instead: “Would you be willing to share what excites you about our mission and see if they'd like to meet our team?” 🔹𝗣𝗿𝗼𝘃𝗶𝗱𝗲 𝗰𝗼𝗻𝘁𝗲𝘅𝘁: Share 1–2 sentences board members can use. Make it conversational, not canned. (“I’ve gotten involved with an organization doing incredible work in [area]. Thought it might be worth a quick intro if it sparks your interest.”) 🔹 𝗠𝗮𝗸𝗲 𝗶𝘁 𝗹𝗼𝘄-𝗽𝗿𝗲𝘀𝘀𝘂𝗿𝗲: Emphasize that the goal is exploration, not solicitation. Let the development team guide the next steps, when appropriate. 🔹 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁 𝘁𝗵𝗲 𝗿𝗶𝗽𝗽𝗹𝗲 𝗲𝗳𝗳𝗲𝗰𝘁: A simple intro can unlock significant support - not just financial, but connections, visibility, and community impact. At the end of the day, board members joined because they care. Helping them see that introductions are an extension of their passion - not a pitch - can put them at ease. What’s worked for you in encouraging board engagement in donor or partner outreach? #fundraising #nonprofits #nonprofitboards P.S. An exercise I just went through with one of my clients, after we identified potentially aligned businesses to reach out to, was to research the board of directors for each of those companies and compile a list of names and bios that the Executive Director could share with the nonprofit board simply to see if there were any connections.

Why do people give? It's the million-dollar question in fundraising (sometimes literally). We often focus on the 'how' of fundraising, but understanding the 'why' can be transformative. After years of studying donor behavior, here's an insight that might surprise you: People don't give to the neediest causes. They give to the causes that make them feel needed. Let that sink in for a moment. This isn't about manipulation—it's about tapping into fundamental human psychology. We all want to feel that our actions matter, that we can make a difference. So, how do we apply this insight? 1. Frame your ask as an invitation, not a plea Instead of "We need your help," try "Your support can make this happen." 2. Be specific about impact Don't just say "Your donation helps." Say "Your $100 provides a week of meals for a family." 3. Offer meaningful involvement Beyond money, invite donors to contribute ideas, volunteer, or spread the word. 4. Celebrate the donor's role In your impact reports, make the donor the hero of the story. 5. Create exclusive opportunities Offer behind-the-scenes looks or special events that make donors feel like insiders. Remember, at its core, philanthropy is about love for humanity. By making donors feel needed, we're not just raising money—we're nurturing that love and creating a community of engaged supporters. Now, I'm curious: What's the most surprising donor motivation you've encountered in your work? Share your story in the comments. Your experience could provide valuable insights for all of us in understanding the complex psychology of giving!

The psychology of giving isn't just fascinating—it's fundamental to effective fundraising. Let's dive into some classic studies that still shape our field today: 1. Cialdini's "Reciprocity Principle" (1984):   People are more likely to give when they've received something first. That's why those address labels work! 2. Small et al.'s "Identifiable Victim Effect" (2007):   We're more moved by one child's story than statistics about millions. It's not rational, but it's human. 3. Andreoni's "Warm Glow Giving" (1990):   People give partly because it makes them feel good. The joy of giving is real—and measurable! 4. Frey & Meier's "Social Proof in Charitable Giving" (2004):   We're more likely to donate when we know others are doing so. Peer pressure isn't just for teenagers! 5. Gneezy et al.'s "Pay-What-You-Want Pricing" (2010):   When people can choose their donation amount, they often give more. Trust breeds generosity. Understanding these principles doesn't make fundraising manipulative—it makes it more effective and fulfilling for both donors and nonprofits. How do you apply psychological insights in your fundraising? Share your experiences! Remember: Good fundraising isn't about tricks. It's about aligning donors' natural motivations with meaningful opportunities to make a difference.

Stop fearing difficult conversations. Master them them with these 21 phrases: I used to run from conflict. Even with the best intentions, I’d freeze, shut down, or over-explain. Avoidance? It cost me trust. Clarity. Connection. I eventually learned: Silence doesn’t protect relationships — presence does. If you want to lead with heart, you have to show up— especially when it’s uncomfortable. 221 ways Emotionally Intelligent leaders handle tough conversations with grace: 1) Ground Yourself ↳ "Let me take a breath before we dive in" ↳ Regulating yourself regulates the room 2) Speak from the 'I' ↳ "I feel..." not "You always..." ↳ Language shapes energy 3) Ask, Don’t Assume ↳ "What’s most important to you here?" ↳ Curiosity over judgment 4) Honor the Human ↳ "I care about you—this matters" ↳ Connection before correction 5) Stay With Discomfort ↳ "This feels hard—and that’s okay" ↳ Growth often feels messy 6) Reflect Instead of React ↳ "Can I take a moment before I respond?" ↳ Response > Reaction 7) Use Silence Strategically ↳ Pause. Let things land. ↳ Space invites truth 8) Call Out Courage ↳ "Thanks for being honest with me" ↳ Vulnerability deserves recognition 9) Keep the Bigger Picture in View ↳ "Let’s remember why we’re here" ↳ Shared purpose realigns 10) Zoom In ↳ "What exactly are we solving?" ↳ Specifics defuse drama 11) Offer Reassurance ↳ "We’ll figure this out together" ↳ Confidence is contagious 12) De-escalate with Empathy ↳ "That makes sense—you’re not alone" ↳ Validation cools the fire 13) Ask for Feedback ↳ "How could I have handled this better?" ↳ Openness invites openness 14) Check for Emotion ↳ "How are you feeling right now?" ↳ Feelings often speak louder than facts 15) Break it Into Steps ↳ "Let’s take this one piece at a time" ↳ Simplicity calms chaos 16) Share What You’re Learning ↳ "This is teaching me a lot" ↳ Humility connects 17) Own the Outcome ↳ "Here’s what I commit to doing" ↳ Integrity builds trust 18) Repeat What Matters ↳ "Just to be clear, you’re saying…" ↳ Listening is leadership 19) Choose the Right Time ↳ "Is now a good time for this talk?" ↳ Timing shapes tone 20) Close With Care ↳ "I appreciate you talking this through" ↳ Endings leave lasting impressions 21) Keep the Door Open ↳ "Let’s keep this dialogue going" ↳ Safety means being available Hard conversations aren’t supposed to be easy. They’re designed to transform us. Approach them with presence (not force). ♻️ Please repost to promote presence over avoidance. 🙂 Follow Marco Franzoni for more.

Nonprofits, if I had to find individual donors on LinkedIn today, this is what I’d do: 1. Stop looking for people who give. Start connecting with people who care. Most nonprofits search LinkedIn like it’s a donor database. It’s not. It’s a credibility engine. A place to build trust before you make the ask. Search for professionals already talking about your issue. Comment. Connect. Converse. Give them a reason to care deeply before you ask them to give generously. 2. Show up like a human, not a campaign. Your “donate now” link isn’t moving the needle. But your story might. • Share why your mission matters right now • Highlight real people your org supports • Post like you’re inviting someone into your world, not your wallet The best donor acquisition strategy on LinkedIn? Authenticity. Not ads. 3. Lead with value, not just need. High-capacity individuals aren’t just looking to donate. They’re looking to make a difference. Position your nonprofit as a place where their expertise, network, or values can come to life. • Invite them to events • Ask for advice before asking for dollars • Treat every connection like a potential partner, not a transaction 4. Build trust in the comments section. Your next major donor could be watching how you engage. So: • Add thoughtful insights to industry conversations • Respond with gratitude when someone shares your post • Use your comments to show, not sell Trust is built one exchange at a time. And LinkedIn gives you unlimited reps. 5. Think like a matchmaker, not a fundraiser. Every donor has a cause that fits their identity. Your job is to help them see why it’s yours. That means: • Mapping shared values • Connecting their background to your impact • Making the giving experience personal, not generic People give when it feels aligned, not obligated. Finding donors isn’t about louder campaigns. It’s about deeper conversations. And LinkedIn is the greatest donor discovery tool you’re probably not using right. Comment Donors and I’ll send over a free guide on how to find and connect with the right individuals on LinkedIn, without begging or spamming. With purpose and impact, Mario