We’re ServiceNow. Of course we use the ServiceNow AI Platform to work smarter, not harder. From employee onboarding to cyber risk assessment, here’s what that really looks like.
Harsh Dubey
1w
Thank You
ServiceNow , impressive transparency - showing how #ServiceNow uses its own platform is the best proof of value. The autonomous service desk and seamless onboarding you highlight are exactly the kind of outcomes we’ve seen in the BMW Group case: AI handling 90%+ of IT requests, validated #CMDB data driving predictive #SLA forecasting, and automation engines enforcing remediation at scale. When the CMDB becomes the single source of truth, #ITSM, EA, and Digital Twins move from theory to execution. That’s how industrial leaders achieve resilience and productivity across the enterprise. https://www.linkedin.com/posts/andreyalekseenko_bmw-cmdb-sap-activity-7399357879826141184-72cx
Amazing
This is such a powerful showcase of how ServiceNow truly runs on ServiceNow. Love seeing real examples of AI-driven workflows: autonomous service desks, unified HR experiences, secure IT + SecOps collaboration… this is exactly what modern digital transformation should look like. Huge inspiration for anyone building AI-first employee and customer experiences. 🚀 #ServiceNow #NowPlatform #NowAssist #AIAgents #DigitalTransformation #WorkflowAutomation #EmployeeExperience #HRSD #ITSM #SecOps #CustomerExperience
More videos please of it in action.
This is really impressive, and great to see it in real daily usage for big scale environments! Looking forward to see more examples, e.g. I would love to see more detailed demo of your AI platform supporting Incident resolution.