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Our values aren’t just words – they’re actions our colleagues take every day. Here’s what drives us:
❤️ We care, showing up with compassion and empathy for customers and each other.
💡 We innovate with purpose, listening, adapting, and collaborating to create solutions that make a difference.
✅ We are accountable, operating with transparency and integrity to fulfill our commitments.
🔒 We prioritize safety and quality, setting the highest standards in everything we do.
This season – and all year long – we’re grateful for our colleagues who bring these values to life and work to make health care simpler, one person, one family, one community at a time. 🫶#TeamCVS
At every in-home evaluation, I have a responsibility to provide a service. I have to be prepared to discover a health risk that could have a huge impact on someone's life. The way that I can make sure that I am conducting the best possible evaluation is making the member feel like I'm putting their safety first. And good! Should be a little winded after that one. And a quality visit depends on that connection. Your store has taken outstanding care of me. Really appreciate that. Thank you so much. At CVS, in my journey, success comes from adapting, evolving, embracing change, from large-scale projects across 9,000 stores to simple innovation within your own team. As a father, I think about the families behind every decision that we make, counting on us. When my mother's health declined, I remember hoping there was somebody out there who could care enough to act. That experience has taught me to take accountability and to deliver at the highest standard every single time. I always empathize with our members. I recognize people who are like me when I was struggling with my mental health as a teen mom. Because you never really know what people are going through in life, it's very important for you to have empathy and understanding. Absolutely. I'm so sorry to hear that.
SmartDose is working on the same challenge — helping people manage medication safely. Exciting to see innovation in this space.
Huge step forward for digital health. Medication safety must be part of the future.
Tracking back into works of better… data and back again.