From the course: Writing Email
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Identify your purpose
- [Narrator] Every email you write has a purpose whether that's something explicit like scheduling a meeting or more subtle, like nurturing a relationship. Other common reasons to write an email at work include communicating information, getting an answer to a question, assigning action items summarizing a meeting, creating a searchable record and marketing a product or service. Understanding your purpose can help you identify the most important point. State it clearly and put it in the place where it'll be most likely to be remembered usually at the very beginning of the message. For example, if you need a coworker to answer a question don't bury the question in the middle of the email. Write something like, "Marco, "can you tell me if we ordered dog treats from Peppy's last week?" "They're having a sale today, but I don't want to buy more "if we already have a shipment on the way." Thanks, Quinn. You've put the…
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