From the course: Writing Customer Service Emails
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Continue to sharpen customer service email skills
From the course: Writing Customer Service Emails
Continue to sharpen customer service email skills
- Congratulations, you've completed the course. You've put in a lot of time and effort to become a better email writer. I'm giving you the double thumbs up for all the work you've done to improve your writing skills. You should be very proud of yourself. I'm certainly proud of you. Be bold with the new writing skills you've learned here. You've invested in your own writing skills, now you're ready to help others. Volunteer to help write or edit email templates. Draft a writing style guide for your team. Coach colleagues whose writing skills are rusty. I hope you've completed the challenges and reviewed the solutions in this course. I've also included three additional handouts for you to download. The first is called Eight Traits of a Great Customer Service Email. Next is, Can you Spot the Mistakes, which quizzes you on correct spelling, punctuation, and grammar. And finally, the Template Rewrite Planning Sheet, which…
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