From the course: UX Foundations: Research
Join today to access over 24,900 courses taught by industry experts.
Applying unmoderated research
From the course: UX Foundations: Research
Applying unmoderated research
- While you won't be present during unmoderated sessions, it's your job as a researcher to set the right tone and write clear introductions and instructions so your unmoderated sessions run as smoothly as possible. The introduction of an unmoderated study is crucial to set expectations and help participants feel as comfortable and primed to share as possible. Just like in moderated studies, remind participants that their feedback is valuable. You want to hear both positive and negative feedback and that there is no such thing as a wrong opinion. Be especially careful to clearly set expectations and explain instructions as simply and completely as possible. Plan to incorporate instruction reminders throughout the study and give participants a way to reach out if they run into any issues. This can also remind participants that there are real people behind the questions. Pay attention to the tone and voice of all your wording…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.