From the course: Receiving and Implementing Feedback as a Service Worker
Join today to access over 24,900 courses taught by industry experts.
Listen without defensiveness
From the course: Receiving and Implementing Feedback as a Service Worker
Listen without defensiveness
Let's be honest. Sometimes when someone gives you feedback, it feels personal. Maybe they didn't say it the best way. Maybe it came at the wrong time. Or maybe you just weren't expecting it, and suddenly your brain goes into defense mode. And when that wall goes up, your ability to hear the message in the feedback shuts down. That's why it's so important to learn to listen without getting defensive. This is about staying open and curious about the feedback, not writing it off. Here's a quick mindset shift to try the next time someone gives you feedback: instead of thinking, They're criticizing me, try, They're giving me a window into how I can grow. Let's walk through it. Imagine someone says, “You need to stop cutting people off when they're talking.” A defensive reaction might sound like: “I wasn't doing that,” or “They just don't get how busy I am.” But a productive response sounds like: “Okay, thanks for noticing that and sharing that with me. Can you give me an example? I want…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.