From the course: Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
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Psychological safety: Encourage openness
From the course: Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
Psychological safety: Encourage openness
One of the things leaders have to do to create psychological safety is create space. And by that I mean carving time and space out where people can roll up their sleeves and brainstorm or problem solve or step back and reflect on what's working or what's not working. In our day-to-day jobs, we're often so busy that we don't carve out the space we need for real learning and real reflection. Carving out space to learn, to grow, to share is absolutely mission-critical to innovation, to creativity, and even to just learning how things are going. Creating space is being purposeful about the need to take interpersonal risks. If we're going to do really good work together, we're going to have to have some tough conversations or be willing to share wild ideas. We're going to have to do those kinds of things that are not easy for people. And since those don't happen routinely and easily under pressure and in ordinary work, we carve out space, we carve out the opportunity and are explicit about…
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Contents
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Psychological safety: You need people to speak up2m 14s
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Psychological safety: Do not confuse safety with lack of accountability2m 31s
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Psychological safety: Articulate the purpose and meaning of work2m 41s
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Psychological safety: Model fallibility2m 12s
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Psychological safety: Encourage openness3m 41s
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Psychological safety: Model curiosity and ask good questions2m 44s
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Psychological safety: Encourage healthy feedback1m 59s
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Psychological safety: Celebrate the risk takers3m 21s
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Practice psychological safety daily2m 10s
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