From the course: Program Management Foundations

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Carry out the transition

Carry out the transition

- Have you ever seen a project deliver something into a business unit that gets shoved to the side because people are too busy to start using something new or haven't been trained yet, so eventually it's forgotten about? Transition is a very tricky and unsettling time that requires vigilance in order for the change to stick. During pre-transition, the business areas prepare for the change, providing training, clear communications, and support for when the projects deliver and transition begins. As the project deliverables are put into use, outcomes can be monitored and eventually measured when the post-transition begins. It's worth noting that, while all this is happening, these business units will continue to maintain business operations and may be dealing with other changes, which can sometimes be very challenging. The business change managers play a vital role during the change; after all, it's their business units that are receiving the changes. So, let's take a look at how to…

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