From the course: Key Account Management
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Hire key account managers
From the course: Key Account Management
Hire key account managers
- At this point in the key account management process you and your colleagues have aligned on the key account management task, one that is linked to your overall strategy. Now it's time to hire key account managers. Recruiting and hiring managers takes much more than just telling your HR department to go fill those slots. You need to be actively involved in the process. That's because if your company makes a bad hiring decision, important client relationships will suffer perhaps for months or even years before you get the right person in the job. Here are the steps you take to hire key account managers. First develop a profile of the type of person who can perform the management task. Look closely at it and ask yourself what skills does a manager need to be able to acquire to do the job? Do they need technical skills, quantitative skills, or perhaps presentation skills? Next, ask what knowledge they must have or be able…
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