From the course: ISO/IEC 42001:2023: Understanding and Implementing the Artificial Intelligence Management System (AIMS) Standard

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Continual improvement and nonconformity corrective actions: Clauses 10.1-10.2

Continual improvement and nonconformity corrective actions: Clauses 10.1-10.2

- [Narrator] Dr. W. Edwards Deming was the premier pioneer of continual quality improvement. His advisory work in Japan, beginning in the summer of 1950, is credited with significantly contributing to rebuilding the Japanese industry into an economic world power. In the Deming model of PDCA, Plan-Do-Check-Act, the Act phase at the end of the cycle responds to what you observed in the Check phase on any deviation between the Plan phase and the Do phases. Act is the area of significant improvement opportunities. Clause 10 requires the organization to continually improve the AIMS suitability, adequacy, and effectiveness. If you notice nonconformity and need some corrective action, this would be checking between the Plan and what you did inside of your AIMS, and the Act is where you would take the corrective steps needed in Clause 10.2. Let's say bank lenders AI's automated loan decisions are made within an at-risk demographic, and an impact assessment continues to show many false fraud…

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