From the course: CompTIA Security+ (SY0-701) Cert Prep (2024)

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Post-incident activities

Post-incident activities

- [Instructor] Once the incident response team returns the organization to a normal operating state, all too often, the response effort ends without completing an important final stage, the post-incident activities. Let's talk about four important post-incident activities: the lessons learned process, evidence retention, the generation of indicators of compromise, and root cause analysis. The lessons learned process is designed to provide everyone involved in the incident response effort an opportunity to reflect on their individual role in the incident and the team's response overall. It's an opportunity to improve the processes and technologies used in incident response to better respond to future security crises. The most common way to conduct lessons learned is to gather everyone in the same room or connect them by video conference or telephone and ask a trained facilitator to lead a lessons learned session. Ideally, this facilitator should have played no role in the actual…

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