From the course: CompTIA A+ Core 1 (220-1201) Cert Prep

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Mass storage troubleshooting

Mass storage troubleshooting

From the course: CompTIA A+ Core 1 (220-1201) Cert Prep

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Mass storage troubleshooting

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- Before we jump into this episode on troubleshooting data storage drives, we need to talk about an absolutely vital, essential, lifesaving, and perhaps job-saving step you should do before starting any diagnostics or troubleshooting actions on a data storage drive. Back it up. Make a backup of everything stored on the device that you'll be working on. Trust me, the data on that device is likely way more valuable than the storage device itself, and anyone who might lose the data. So make a backup. Okay, just had to get that out of the way. Now let's look at the common symptoms of storage devices and RAID arrays. On a Windows system, if there is a data storage drive that is thought to be the source of a problem, the first thing we need to do is verify the error state and optimization of the drive. These two actions can be initiated from the properties dialogue box of the drive that can be opened from the popup menu displayed when right-clicking on the drive name in Windows Explorer…

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