From the course: Administrative Professional Foundations

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Leveraging artificial intelligence

Leveraging artificial intelligence

- There has been concern about artificial intelligence and the fear that technology might replace the critical administrative support profession, but I don't believe that's going to happen. While automation will take over specific routine tasks, high tech will never replace high touch. Emotional intelligence, human connection, and the ability to truly see and support people are the superpowers of administrative professionals. Now is the time to step up and provide even greater value. By eliminating mundane, time consuming tasks, and stepping into higher level responsibilities, we can showcase our leadership in ways that set us apart. As long as there are goals to reach, services to provide, and executives and teams to support, this profession will remain relevant and vital. I know this because I've lived it. Over my career, I have remained technologically astute, continuously earning leadership opportunities, becoming a critical team member, and serving as a trusted confidant. This…

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