Conversation insights when drafting a message

Last updated: 3 years ago

The messaging experience within Sales Navigator provides you with unique opportunities to personalize each message you send by displaying conversation insights. Conversation insights can be used as icebreakers to help you maximize your chances of getting a response and building great relationships.

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You can now view real-time typing indicators while a prospect/lead is typing a response to your message. 

Every time you compose a message, you'll see the following insights when applicable:

  • Shared experiences: Experiences you have in common with your prospect such as shared connections, former employers, location, and education.

  • Recent activity: Any recent activity by the individual on LinkedIn including content shares, any posts published, or mentions in the news.

  • Individual updates: Major recent updates from your prospect such as a job change, location change, or promotion.

  • Company insights: Details such as team expansion and growth rate within the prospect's organization will also appear as part of conversation insights.

Sales Navigator page of an InMail message displaying conversation insights

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You can also save a lead while sending a connection request by clicking Save displayed in the profile of the lead.

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