You need the correct permissions on your ad account and Company Page to view and take action with Lead Gen Forms.
Important to know
To download leads generated from your Lead Gen Form, you must have viewer access or higher on the ad account and Lead Gen Form manager or higher on your Company Page.
| Ad account roles | Page admin roles | ||||
|---|---|---|---|---|---|
| Viewer or creative manager | Campaign manager or account manager | Lead Gen Forms manager, super admin, content admin, or analyst | |||
| View | ✓ | or | ✓ | ||
| Create | ✓ | ||||
| Edit | ✓ | ||||
| Duplicate | ✓ | ||||
| View performance reporting | ✓ | or | ✓ | ||
| Send a test lead | ✓ | or | ✓ | ||
| Download leads | ✓ | or | ✓ | ||
| Integrate leads with a marketing automation/CRM system | ✓ | or | ✓ | and | ✓ |
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