incident.io

Lots to be thankful for today across NYC, SF & London 🦃 It’s been a big year for us: new teammates, new milestones, and plenty of moments that remind us why we do what we do. And we don't take any of it for granted. Wherever you’re celebrating, hope you’re getting a well-earned break too. ❤️🔥

Feeling lucky? 🎲 We’re heading to AWS re:Invent next week, and we’d love for you to swing by our booth if you’re around. We’ll be chatting incidents, AI, and all the fun ways systems decide to go off-script at the worst possible moment. Schedule a meeting onsite with link in comments 👇 #AWSreInvent Tom Wentworth Brian Hanson Rob Headley Savanah Marrino Shachi Champaneri Chris Evans Shrey Sumesh Victor Oladejo Michael Westra Maggie Baxter

He’s built things, broken things, scaled things, and somehow made it all look fun. 🔥 Next week we’re hosting a fireside chat with Tim Glaser, co-founder and CEO of PostHog. PostHog started in YC Winter 2020 and quickly grew from a Hacker News MVP into an open-source product and data toolkit used by 190,000 teams. Tim’s mix of deep technical chops and a habit of rethinking how software should be built is a big part of what makes PostHog… well, PostHog. Join us on December 4th - link in comments 👇

You can’t stop every bad thing from happening. But you can be ready when it does. Last week, incident.io CEO Stephen Whitworth joined the BBC on Radio 4 to discuss the recent Cloudflare outage, how companies can protect themselves, and more. After all, preparation isn’t a nice-to-have - it’s the thing that keeps a bad day from becoming a terrible one. Link to full conversation in comments 👇

Thrilled to support Okta in their incident response. 🔒 🔥

What happens in Vegas stays in Vegas. But what happens in prod? Let’s talk. 🎰 We’re heading AWS re:Invent to chat all things incident response, new AI features, and so much more. Plus, we have some pretty great swag. 😉 If you’re in town, come say hi or book time with a member of our team. Link in comments 👇 #AWSreinvent 

Forget breakfast - we’re getting our Granola in the evening. 😉 Next week, come join us in the London office for our next fireside chat featuring Sam Stephenson, founder of Granola. 🔥 Sam has spent years across behavioral design, research, and early-stage product work - the kind of background that makes for seriously good stories. Register for an evening of conversation, food, and drinks as we dig into what Sam’s learned about building for humans, working with AI, and turning scrappy ideas into products people genuinely love. Link in comments 👇

Trying to make the incident.io flame with our hands… results may vary. 🔥🤏 But hey, Slush is live and so are we! If you see a group of people in Helsinki doing questionable hand choreography, that’s probably us. Come say hi - we promise we’re better at incident management than hand signals. Who else is at Slush today? 👋

A night of bites… and bytes. 😉 We had a great time last week in San Francisco, hosting an executive dinner with our friends at ELC. On the menu? How AI is transforming incident management. Whether it's through developer productivity, evolving leadership, or the growing ecosystem of tools, this is a topic felt everywhere. 🔥 Stay tuned for the next one 👀

Big performance problems 🤝 niche little computer science tricks Our latest blog by Mike Fisher is a deep dive on how we sped up slow alert filtering for customers sending millions of events our way. When an API starts dragging, it’s rarely one fix - it’s understanding the bottleneck and sometimes reaching for a tiny CS trick you never thought you’d use again. In this case: bloom filters. The result? A 5s P95 down to 0.3s, and filtering that feels fast again at scale. If you work with big datasets, complex filters, or Postgres under pressure, this one’s worth a read. 👇