Moreconvert Team

Hi there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience — and also a bit surprised, since we haven’t received any feature-request tickets or reports like this during the past month.

To better understand what happened in your specific case, we’d appreciate it if you could share a few more details. Our support team is always available and happy to investigate any issue carefully. 🙏

Just to clarify for anyone reading:

✅ The Pro version of our plugin already includes the most complete Wishlist feature set available today.
Many features that other plugins offer only as separate add-ons are included directly in our core Pro package at no extra cost — effectively replacing 5–6 premium add-ons in one integrated solution.

✅ All essential updates, improvements, and maintenance releases are provided regularly and completely free.
Our changelog is fully transparent, and over 100 positive reviews from real users reflect this commitment.

Regarding custom feature development:
When a request is highly specific to one website, implementing it inside the core plugin could negatively impact performance, compatibility, and long-term stability for thousands of users. In such cases, like all major plugin developers, we offer custom work only when needed — and only as an optional service.

Still, we’d genuinely like to understand your situation better and resolve any concern you may have had.
Please feel free to reach out to us directly — we’re here to help.

Best regards,
MoreConvert Team

Hi, Below is a subtle, no-nonsense recipe for recording wishlist clicks in Google Analytics 4 and, if you prefer, an easier way to have it all done for you.

1. Listen for the click

Drop a tiny JavaScript listener into your theme (or a lightweight helper plugin). When someone taps the heart, capture the product’s ID/SKU:

<script> document.querySelectorAll('.add-to-wishlist').forEach(btn => { btn.addEventListener('click', () => { gtag('event', 'add_to_wishlist', { event_category: 'engagement', event_label: btn.dataset.productId // expose ID however you like }); }); }); </script>

2. Watch it flow into GA4

Head to Reports → Engagement → Events and look for add_to_wishlist.
Need it by product? Spin up an Exploration using event_label (or a custom parameter such as product_id) as the dimension.

3. Prefer a hands-free option?

The core plugin keeps the wishlist itself lean. If you ever want:

• Automatic JavaScript injection that tags every wishlist action
• Product- and user-level dimensions pushed straight to GA4

There’s an optional add-on that’s not included in our free plugin and falls outside its scope, but we’re happy to discuss it and find a solution that works for you. Feel free to drop us a note on our website, we’ll take care of the rest.

Hi Bruno,

Thanks for reaching out and asking your question!

By default, our plugin does not require any specific settings to work with popular caching plugins like WP Rocket. We are fully compatible with major caching solutions.

However, since each website has its own unique setup and factors, if you experience any issues with our plugin’s performance, you can refer to our documentation for troubleshooting steps. If the issue persists, feel free to contact us, and we’ll be happy to investigate and resolve it as soon as possible.

Best,
MoreConvert Team

Hi Emilia,
Thanks for getting back to us!

You can share the details with us confidentially through our support form:
🔗 https://moreconvert.com/support/
Or you can use the live chat on the bottom-right corner of our website for a quicker response.

Looking forward to checking everything for you!
Kind regards,
MoreConvert Team

Hi Emilia,

Thank you for reaching out to us and sharing the details of the issue you’re experiencing.

To help us investigate your problem more accurately, could you please prepare a staging version of your site where this issue occurs and share the credentials with us? If your site is not yet live or launched, providing temporary and limited access to your site can also be helpful for faster and more precise troubleshooting.

We look forward to your response and will do our best to assist you!

Kind regards,
MoreConvert Team

Hi,
Thank you for reaching out!

Could you please provide more details about what you’re trying to achieve? Understanding your goal will help us guide you better. If possible, sharing a screenshot or an image of what you have in mind would be really helpful.

We also have a step-by-step documentation on customizing the MoreConvert plugin’s files:
How to Customize Plugin Files Safely Using a WordPress Child Theme?
Did you find what you were looking for there?

Let us know, and we’d be happy to assist you further.
Looking forward to your response!

Hi,

Thank you for the update! If you face any further issues or need assistance while configuring the plugin, feel free to reach out to our support.

I’ll mark this thread as resolved for now. Have a great day!

Best regards,
MoreConvert Support

Dear @borja250,

Thank you for your feedback and for bringing this matter to our attention. I sincerely apologize for the confusion caused by our initial response to your support ticket. As I explained privately, your ticket was mistakenly mixed up with another request during the exceptionally busy Black Friday period. This resulted in an incorrect response, and I take full responsibility for the oversight.

As discussed, this issue appears to be unique to your setup. To address it, we’ve suggested the following temporary solution:

Temporary Fix:
Please edit the following file in the PayPal plugin:

File Path:
woocommerce-paypal-payments/trunk/modules/ppcp-paypal-subscriptions/src/PayPalSubscriptionsModule.php

Line 110:
Replace the current line with:

if ( is_null( WC()->cart ) || WC()->cart->is_empty() ) {

This adjustment should resolve the issue. If the problem persists, please share the error log with us, and we will analyze it further. Additionally, we will escalate the matter to PayPal to request a permanent fix in their code.

You are correct that a plugin update may revert this temporary fix. However, modifying our plugin to address this issue would require removing several key features, which would significantly impact the experience for many other users.

We remain committed to taking the necessary steps to collaborate with PayPal for a permanent resolution should this become a broader compatibility concern.

Thank you for your understanding and cooperation. Please don’t hesitate to reach out if you need further assistance—we’re here to support you.

Best regards

• This reply was modified 11 months, 4 weeks ago by Moreconvert Team.