• Resolved melanietay

    (@melanietay)


    I have a plugin issue causing all pages to error except my homepage when loading, which I know how to solve. But when I went to log in, I got the “Your access has been denied, too many login attempts” error. I haven’t logged in for over a week. Waited an hour and tried again, but I got the same result. I have tried three browsers, two computers, and three log-in accounts all with the same issue.

    I have also confirmed in FTP that I dont’ have a login-attempts plugin installed.

    Anyone know what I can do?

    • This topic was modified 7 months, 3 weeks ago by melanietay.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator threadi

    (@threadi)

    Your access has been denied, too many login attempts

    This sounds like a message from a security plugin you are using. I cannot say which one it is. To fix this, you should log in via FTP and remove the directory of this plugin. It should be under /wp-contetn/plugins/. Your hoster’s support can tell you how to connect via FTP.

    If you cannot recognize the plugin, you are welcome to show a copy of the plugins in the directory here. Then you might be able to tell which one it is.

    Thread Starter melanietay

    (@melanietay)

    @threadi thank you for your idea. I have already confirmed that I am not running a security plugin, and have renamed all the plugin folders so that no plugins are active.

    Moderator threadi

    (@threadi)

    And yet this message continues to appear? Then it may also be caused by a security tool in the hosting. You should contact your hoster’s support for this.

    Thread Starter melanietay

    (@melanietay)

    @threadi yes. I have already reached out to my hosting company and they won’t get involved. I did finally get in. I think someone was trying to hack, so I’ve added some additional security. Seems okay for now.

    Hello @melanietay
    Good Morning
    May be you were using Limit Login Attempts plugin which is causing this issue so please either rename the plugin name or just remove that plugin from your web space.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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