WordPress Mobile App – since Update not Enter your existing website address

Viewing 3 replies - 1 through 3 (of 3 total)
  • Animesh Gaurav (a11n)

    (@bizanimesh)

    8 months, 2 weeks ago

    Hey @weltumsegeln – I’ll be replying in English. Feel free to continue in English, or you can continue responding in your preferred language, and I will translate your message into Google Translate if you’d like. In the same way, you can also use Google Translate to translate my message into your preferred language.

    Could you please let us know what error message you see when you try to add existing site address on the app? Also @jack4111 provided some good next step, so you may try it as well, and let us know if that works for you.

    hellok38

    (@hellok38)

    7 months, 2 weeks ago

    I have the same problem with the iPhone app. I have a self-hosted site. The files are in a ‘wordpress’ subdirectory but the site URL is the website’s root.

    If I add the self-hosted site in the iPhone app as https://mysite.com, I get this error before I’m prompted for a login and a password:

    “Couldn’t connect. Required XML-RPC methods are missing on the server. Please contact your hosting provider to solve this problem.”

    If I add the self-hosted site in the iPhone app as https://mysite.com/wordpress, I get prompted for a login and a password, which suggests it’s the right URL, but I get this error after entering the login and the password:

    “Unable to read the WordPress site at that URL. Tap ‘Need more help?’ to view the FAQ.

    Previously installed and configured WordPress app on an iPad is still working for the same self-hosted site. Apparently a previous version of the app worked fine in adding the site and the latest version still works once the site is added to the app. This error only comes in the new version of the app when adding a new site.

    Alin (a11n)

    (@alinclamba)

    7 months, 2 weeks ago

    Hi @hellok38,

    Thank you for your message and for the details shared!

    To provide personalized support—and in line with the forum guidelines—please open a new thread and include those details there. That way, we can assist you more effectively and keep the conversation focused on your specific issue.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

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