SSL certificat

  • me1298

    (@me1298)


    10 hours, 54 minutes ago

    Dear,

    I’m trying to install a letsencrypt certificat but I get an error:
    “Please confirm the DNS records of all domains selected for the SSL are pointed to the website”

    My hosts reply was:
    This is going wrong with the URL rewrite, Because this url can’t be obtained true your website:

    http://tutbase.nl/.well-known/acme-challenge/EbArlOw61I8Cinx-KjC3KpB9Ud99-ezdp73BGJKjpOM

    The .well-known directory has to be excluded from the website.

    I didn’t understand this explenation at all 🙁 Could someone explain this to me? I don’t understand nothing at all about this explenation and my host isn’t replying. Could someone please explain this to me. 🙁

    I even deleted wordpress from the website so the root directory was empty and letsencrypt still didn’t install.


    Thank you in advanced,

    Marco

    Edit: I found the directory but I have no idea what to do with it.

    • This topic was modified 10 hours, 50 minutes ago by me1298. Reason: Spelling mistakes
    • This topic was modified 10 hours, 32 minutes ago by me1298. Reason: extra info

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    10 hours, 29 minutes ago

    WordPress does not manage SSL certificates. That is the responsibility of your hosting provider. Your hosting provider must also set up everything necessary, including providing the URLs required by LetsEncrypt. WordPress does not get involved in this.

    So you’ll need to ask your host’s support team for help again. If they are not cooperative, you can also look for another host. To be honest, I’ve never seen a host have a problem with LetsEncrypt.

    Thread Starter me1298

    (@me1298)

    9 hours, 29 minutes ago

    Thank you for your awnser @threadi

    Tbh they have been trying to put of helping me before I tried a phpBB forum in combination with WP and when it wouldn’t work properly they said phpBB is very old software ( with an update only a few months old). so I kinda knew they where talking out of their well you know what. This is nothing new.
    I’m going to switch hosts if they don’t solve this prop[erly.

    Kind regaurds,
    Marco

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