Quick and Good Support

  • iiken

    (@iiken)


    2 months, 4 weeks ago

    I received chat support from Tanvir.
    Initially, I was told there would be a 50-minute wait, but it ended up being a 90-minute wait for a response.
    The communication was smooth, my requirements were clearly understood, and it was easy to follow.
    This was support regarding Pro plugin activation, and I appreciate your polite and prompt assistance.
    *I am Japanese, so there may have been some parts where my English was unclear.

Viewing 1 replies (of 1 total)
  • Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    2 months, 4 weeks ago

    Hello @iiken,

    Thank you for sharing your honest feedback with us!
    We sincerely apologize for the longer wait time than initially expected. We’re glad to hear that despite the delay, our communication was clear, and we were able to assist you properly. Your feedback helps us improve our response so we can serve you even better in the future.

    Please don’t worry about your English. You communicated and shared your requirements very clearly, and it was our pleasure to assist you.

    If you have any further questions or need assistance, please don’t hesitate to contact us. We’re always here to help.

Viewing 1 replies (of 1 total)

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