• Resolved hm43

    (@hm43)


    Ich habe ein Problem mit der Erstellung eines Backups mit WP Staging

    Hier der Debug Code

    wpstg-jxwY37GI-134147

    wie kann ich die Logdateien hier hochladen?

    Ich hatte davor auch schon Server Probleme als ich ein neues PlugIn installieren wollte.

    Hintergrund: ich kann den Provider nicht mehr erreichen. Meldet sich nicht, teilt auch Authcode nicht mit für Umzug; trotz Einschreiben.

    Was kann ich tun??

    ——-

    in english

    I’m having trouble creating a backup with WP Staging.

    Here is the debug code:

    wpstg-jxwY37GI-134147

    How can I upload the log files here?

    I also had server problems before when I wanted to install a new plugin.

    Background: I can no longer reach the provider. They are not responding and are not providing the authentication code for the transfer, despite registered mail.

    What can i do??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @hm43
    I checked the logs (they land in our mailbox by default), and I can tell the backup you created with WP STAGING plugin is valid, you can use it to restore your website anytime.

    If you wish, try to create a new backup and let me know if you encountered any further issue. (Sharing a screenshot of the error message would be helpful).

    Thanks,
    Alaa

    Thread Starter hm43

    (@hm43)

    Oh, thank you very much for your quick reply.
    Yes, I can see that the backup can now be downloaded. But why the error message?
    OK. But do you also have an explanation as to why the installation of plug-ins is not working?

    https://www.heideruh.de/error/

Viewing 2 replies - 1 through 2 (of 2 total)

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