Plugin issue: Variant CTAs broken and pages not loading

  • ajeannot

    (@ajeannot)


    3 months, 1 week ago

    Hi! I have the paid version of the plugin. When I create a page test, both the control and the variant fail to load properly. In the variant, the CTAs do not work and return “javascript:void(0)”. I am using the Salient theme and WPBakery Page Builder. Can you help me resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Aguilera

    (@davilera)

    3 months, 1 week ago

    When previewing variants, our plugin disables navigation from one page to another (that’s why you see that “javascript:void(0)” in all links). Once you start the test, everything should work as expected. Have you tried to start the test?

    Thread Starter ajeannot

    (@ajeannot)

    3 months, 1 week ago

    Hi David, thanks for the reply! Where can I find the variant URL so I can test it directly? Also, when I start a test, the control page breaks and some sections do not load.

    Plugin Author David Aguilera

    (@davilera)

    3 months, 1 week ago

    Where can I find the variant URL so I can test it directly?

    May I ask why you need the links in a variant active while previewing it? In any case, there’s no link to view the variant… you’ll have to start the test and see it “live.”

    the control page breaks and some sections do not load.

    That sounds like a compat issue. Please send us an email to support at nelio software dot com and we’ll help you there.

Viewing 3 replies - 1 through 3 (of 3 total)

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