Not working with basic CSV file

Hi @pushaune,

Greetings from the WebToffee support team, and thank you for taking the time to share your feedback.

We’re really sorry to hear about the trouble you experienced with importing a CSV using a semicolon separator. The plugin does support semicolon-delimited CSV files, so you shouldn’t be facing this issue under normal circumstances.

To better understand what went wrong and help resolve it, could you kindly share a sample of the CSV file you were trying to import? Please make sure to remove any sensitive data before sharing. You can upload the file to a secure file-sharing service like WeTransfer and post the link here.

We’d love the chance to take a closer look and assist you further.