Navigation layout breaking after activating Royal Elementor

  • Resolved rietcm

    (@rietcm)


    2 weeks, 4 days ago

    Hi Royal Addons team,

    After activating the free Royal Elementor Addons plugin, my site’s navigation and header layout break.
    When I deactivate the plugin, everything returns to normal.

    Details:

    • Theme: Astra
    • Builder: Elementor Pro
    • Addons: Royal Elementor Addons (Free)
    • Prime Slider: Active (works fine without Royal Addons)
    • WordPress version: 6.8.3
    • PHP version: 8.2

    Steps to reproduce:

    1. Activate Royal Elementor Addons (free)
    2. Reload any front-end page
    3. Navigation becomes misaligned / inherits incorrect styles

    Expected behavior: Navigation should remain styled correctly.
    Actual behavior: Menu alignment and spacing break after activation. Correct menu is not loading and non clickable.

    Can you confirm if this is a known conflict with Astra or recent Elementor updates?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    2 weeks, 4 days ago

    Hi rietcm,

    Please try to update our module to the latest version, and everything should be resolved.

    Kind Regards
    Givi

    Thread Starter rietcm

    (@rietcm)

    2 weeks, 3 days ago

    Hi,
    I updated the plugin and it broke my CSS again. I went ahead and deactivated it again. It’s breaking my navigation and CSS still.

    gra3fi

    (@gra3fi)

    2 weeks, 3 days ago

    I have the same problem. When you disable the plugin, everything seems to work, but you can’t see the Royal Addons elements (I have the premium version).

    Sophia Support

    (@marsismyhome)

    2 weeks, 3 days ago

    Hi.

    Thank you for choosing our product.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.

    We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org.

    Kind regards, Sophia

    gra3fi

    (@gra3fi)

    2 weeks, 3 days ago

    pleasw check e mail – grafimu@gmail.com

    Thread Starter rietcm

    (@rietcm)

    2 weeks, 2 days ago

    I have emailed the requested information as instructed.

    Thread Starter rietcm

    (@rietcm)

    1 week, 2 days ago

    I am still experiencing the same issue. I have responded to your email and provided admin access for troubleshooting.

    Sophia Support

    (@marsismyhome)

    1 week ago

    Hi again @rietcm.

    You are a Premium user. So, unfortunately, by the WordPress.org rules we are not allowed to support pro users here. Please contact us via email: royalelementoraddons@gmail.com
    We have already answered you and are waiting for your reply.

    Kind Regards,
    Sophia

Viewing 8 replies - 1 through 8 (of 8 total)

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