IOS try to change Sub-Domian or add a new Side

  • twolfman

    (@twolfman)


    2 months, 1 week ago

    hi all,

    I had to change my sub-domain and now I cannot find a menu on the iOS WP-App (26.3.1) to change the WP-side-name.

    I try to establish a new connection, and failed due to the unknown-User-Problem, even with the XML-RPC troubleshooter.

    Any hints or suggestions?

    Greetings, wolfman

Viewing 4 replies - 1 through 4 (of 4 total)
  • Md. Ibrahim Khalil

    (@mdibrahimk48)

    2 months, 1 week ago

    I’ve run into something similar before. Since you changed your sub-domain, the iOS app might still be holding on to the old connection details. A couple of things you can try:

    1. Remove and re-add the site in the WP app completely, instead of just trying to re-establish the connection.
    2. Double-check that XML-RPC is enabled and accessible on the new sub-domain (sometimes caching or security plugins can block it).
    3. If possible, try logging in with the same credentials via the web browser first: that confirms it’s not a credentials issue.
    4. As a last resort, you could delete the app cache or reinstall the app so it forgets the old setup.

    If none of that helps, it might be worth opening a ticket with Automattic support, since the iOS WP app sometimes has quirks after a domain change.

    Good Luck!

    smartplayofficial

    (@smartplayofficial)

    1 month, 4 weeks ago

    Hi Wolfman,

    when you change a sub-domain, the WordPress mobile app usually requires a fresh connection because it stores the previous site address. A couple of things to try:

    1. Remove the old site from the iOS app and add it again with the new sub-domain.
    2. Double-check that XML-RPC is enabled and not blocked by security plugins or hosting.
    3. Make sure you’re logging in with your WordPress username (not email).
    4. If you recently reset the password, try generating a new one from the Users > Profile page in wp-admin and test again.
    5. Clear the app cache or reinstall the WP app so it doesn’t keep the old connection data.

    If the login still fails, you can also test the XML-RPC endpoint directly by visiting:
    https://yoursite.com/xmlrpc.php
    You should see a “XML-RPC server accepts POST requests only” message if it’s working.

    Hope this helps!

    smartplayofficial

    (@smartplayofficial)

    1 month, 4 weeks ago

    Thanks for sharing this — that makes sense. I didn’t realize the app could still be caching the old sub-domain details. I’ll try removing and re-adding the site completely and also test the XML-RPC endpoint on the new sub-domain.

    If that doesn’t solve it, I’ll go ahead and clear the app cache or reinstall. Good to know it might just be an issue with the iOS app itself. Appreciate the pointers!

    fujifika (a11n)

    (@fujifika)

    1 month, 3 weeks ago

    Hi @smartplayofficial,

    That’s right, give it a try and if you are having any issues with your setup, It’d be best for you to open a new thread, and we’ll help you there.

    Have a great day! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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