image link not active

  • Resolved prabhu

    (@jai6358)


    2 months, 3 weeks ago

    I am using Essential Addons for Advanced Tabs in Elementor. Inside the tabs, I added an Elementor template that contains an image carousel widget. I have assigned hyperlinks to each image using the Piotnet Addon (Image Carousel Multiple Custom URLs).

    Issue:

    • Hyperlinks work correctly in the initially active tab.
    • After switching to another tab, the hyperlinks do not work until the carousel is scrolled.

    Expected Behavior:
    Hyperlinks should work immediately when a tab is activated, without requiring any scrolling.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amit Paul

    (@paulamit)

    2 months, 2 weeks ago

    Hi @jai6358,

    Thanks for sharing the details! To better investigate this behavior, could you please share the URL of the page where you’re facing this issue? This will help us check it in real time and identify why the links only work after scrolling the carousel.

    Looking forward to your response.

    Thanks!

    Thread Starter prabhu

    (@jai6358)

    2 months, 2 weeks ago

    check : https://chennaiweb.in/efg/demo/

    • This reply was modified 2 months, 2 weeks ago by prabhu.
    Plugin Support Amit Paul

    (@paulamit)

    2 months, 2 weeks ago

    Hi @jai6358,

    Thanks for the page URL. Well, I tested this case with the same third-party plugin and confirmed the issue occurs in both EA Advanced Tabs and Elementor’s default Tabs — meaning the plugin(Piotnet Addon) itself isn’t handling links inside tabs properly.
    Video reference: https://d.pr/v/1vsHGJ

    Since this involves a third-party plugin, I recommend contacting their(Piotnet Addon) support for a help now. And FYI, we do have Image/Logo Carousel widgets that works fine inside tabs. Since these are Pro elements, we can’t discuss our PRO widgets here as per WordPress.org guidelines, feel free to contact here directly for details.

    Also, I’ve also logged this on our development branch, and if we find any kinda workaround from our side, I’ll be sure to share it with you.

    Thanks for your understanding!

    Thread Starter prabhu

    (@jai6358)

    2 months, 2 weeks ago

    Thanks for your reply.

    As per your video (https://d.pr/v/1vsHGJ

    • In Tab 1, the image hover works fine.
    • In Tab 2, the image hover does not work until the carousel is scrolled.

    I would like the image hyperlinks to be active immediately in Tab 2 without needing to scroll the carousel. Is this possible?

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    2 months, 2 weeks ago

    Hello @jai6358,

    Greetings!

    Please take a look at this video: https://d.pr/v/GwhFwD. As demonstrated, when I switch to the second tab, the carousel begins scrolling automatically. This setup uses the Advanced Tab along with the Logo Carousel (PRO widget).

    If you have any further questions regarding this behavior, feel free to reach out to us here directly. As per WordPress.org guidelines, we’re unable to discuss PRO widgets in this forum.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

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