Hi.
Thank you for choosing our product.
I do not see the same issue on your page at the moment: https://prnt.sc/n6f766gx4J0a
If you are still facing the same problem, please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com
Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.
We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.
P.S. Please don’t forget to mention the support URL from wordpress.org.
Kind regards, Sophia
Hi,
thank you for your answer. The issue is in the section in homepage
https://snipboard.io/rTg9cq.jpg
Hi.
Thank you for choosing our product.
Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com
Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email as well.
We will analyze your system and replicate the same case. This will help us debug the issue much easier and provide a faster solution.
P.S. Please don’t forget to mention the support URL from wordpress.org.
Kind regards, Sophia