• Resolved Da

    (@0108daniel)


    I have all my products that are used for a letterpost marked in woocommerce as ‘letterpost’
    Also with all letterpost the total weight.
    When I use this plugin it shows the package post AND the letter post.
    I want to rule that out.
    So only the products based on the weight that have ‘letter post’ have to show in the checkout field.

    Now my cusomters choose letter post if they order a big package that can not trough a letterbox.
    How do I fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hi Daniel,

    I noticed that the support request has been marked as resolved, so I assume you may have found the solution — that’s great to hear!

    If you’re still exploring options or need any further assistance, feel free to reach out. I’m here to help.

    Best regards,
    Hitendra | Dotstore Team

    Thread Starter Da

    (@0108daniel)

    Well, not really.
    There is still a problem with it that we can not figure out how to solve that.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hi Daniel,

    Thanks for your response.

    Our plugin helps you hide specific shipping rules, so you need to manage all the products by category to make it work.

    Another way is to do it using tags, but that feature is only available in the advanced version.

    If you are still thinking about another solution, please share your needs with us using use cases to help us find the best solution for you.

    Thank you,
    Hitendra

Viewing 3 replies - 1 through 3 (of 3 total)

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