Fixing User Menus Plugin Role Selection and Visibility Issues in WordPress 6.8

Fixing User Menus Plugin Role Selection and Visibility Issues in WordPress

If you’re using the User Menus – Nav Menu Visibility plugin by Code Atlantic and running into problems with user role-based visibility not saving or working as expected, you’re not alone. This quick guide walks you through two key fixes that resolved the issue for us on a real production site.

🔧 Problem 1: Cannot Select Roles in Menu Items

If you open a menu item and the user roles checkboxes under “Who can see this link?” are all grayed out or missing:

✅ Solution:

1. Go to Popup Maker > Settings in your WordPress admin.
2. Click the Misc tab.
3. Find the option labeled: “Disable Popups Menu Editor”.
4. Enable this setting (check the box) and save changes.
5. Refresh your menu editor and open the same menu item again.

The user role checkboxes should now be selectable 🎉

🚫 Problem 2: Roles Save Incorrectly or Don’t Apply

Even after selecting roles (like “Logged In Users”), saving sometimes resets the visibility or causes it not to work.

✅ Solution:

This workaround is strange but effective:

1. Temporarily move the problematic menu item to the top level of your menu (drag it out of any submenus).
2. Configure the visibility settings again (e.g., check “Logged In Users”).
3. Click Save Menu.
4. After saving, move the menu item back to its original position.
5. Save the menu again.

✅ This method forces the plugin to save and retain the correct visibility settings 🤯

📄 Summary

By disabling the Popup Maker menu editor integration and reordering your menu items strategically, you can restore full role-based visibility functionality in the User Menus plugin.

These workarounds have been tested and verified to fix the issue on a real WordPress site using The7 + Popup Maker.

If this helped, feel free to share or comment with your experience!

Best,
yAyo Alonso