Finding filled out forms

  • Resolved nicolaswe

    (@nicolaswe)


    3 weeks, 2 days ago

    I’ve been using wp-forms on a website for 2 years now and we realised now that we don’t get the filled out contact forms from the website on our e-mail. I found an error message next to the sender field in the settings, then I put admin@siteurl and the error message disappeared. So now it should work again.

    My question is, where can I find all the filled out forms from the last two years? This is very important and I haven’t found them.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Rajab Said

    (@snrjosh)

    3 weeks, 2 days ago

    Hi @nicolaswe,

    Thank you for reaching out to us, and I’m sorry to hear about this issue.

    By default, entries submitted through the Lite version aren’t stored in WordPress; they are only available through email notifications. You can find more information here: WPForms Email Notifications.

    To recover past submissions, I recommend contacting your hosting provider to see if they store undelivered emails. Many hosts maintain email logs or backups, which could be helpful in recovering any undelivered form submissions.

    I hope this helps.

    Thank you!

    Plugin Support Ralden Souza

    (@rsouzaam)

    2 weeks, 6 days ago

    Hi @nicolaswe,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now.

    If you’d like more help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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