Hello @raunhar, can you please try again, but this time add authentication code to “App access to dropbox” field. Check if this completes the authentication or not.
Tried both , Adding Auth Code to App and Whole Dropbox (different codes for each). But same issue
Did you try – click on “Get Dropbox App auth code.” it’ll open a new tab and allow the app to generate auth code. Doing this, does it work?
I tried again but not facing the issue you are seeing.
Refer the screen recording. I already have drobox. The dropbox account is open, still it asks for authentication. Added both codes.
Hello @raunhar, Did you click on “Save & Test connection” adding the code?
Yes, I did but nothing happened.
My hosting is on VPS (PHP 8.2) at HostGator. The dropbox thing is not working on any of the websites on this server.
I have another hosting at Web Host Canada (shared hosting PHP 8.1). There the Dropbox thing worked.
Can you check the issue.
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This reply was modified 9 months, 2 weeks ago by
raunhar.
If you want I can share details of one website on VPS
Can you check, if you downgrading to 8.1 your HostGator website, solves the issue with dropbox ?
Can you do this and send me the screen record? Ok here what we need to identify this issue –
In the “Network” tab of the browser’s developer tools (press F12 on the keyboard), we can see what’s happening. Record the content of the “cloudsaveandtest” and “updatejob” entries when they click the “Save & Test Connection” button?
Follow this video – https://imgur.com/a/rJDBIEg
Can you inform the Server requirements for the plugin. I discussed with server people also. They need to know this.
On few wordpress installations, I was able to configure dropbox backup. But on a particular wordpress, the Dropbox is not getting activated. I uninstalled the plugin and reinstalled it after clearing the cache, but the Dropbox option is not getting activated. The plugin shows the old layout.
