Image Accordian issue

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    2 years, 4 months ago

    Hi,
    First, thank you for choosing our Theme and Plugin.
    Sorry for the late reply

    Could you please elaborate on the matter further? Additionally, if you could provide a screenshot and the URL of the page, if applicable because I couldn’t see your problem on your site, I would be happy to assist you to the best of my ability.

    Kind Regards,
    Givi

    Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    2 years, 4 months ago

    Hi,

    Thanks for using our plugin.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Please Include this Support Topic URL in the email.

    Kind Regards,
    Nick

Viewing 2 replies - 1 through 2 (of 2 total)

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