Add testimonials to your website

On sites using classic themes, you’ll activate a custom post type to enable testimonials. To enable the testimonial custom post type, take the following steps:

1. Visit your site’s dashboard.
2. Navigate to Settings → Writing.
3. Scroll down to the “Content types” section.
   • If you do not have a “Content types” section, use the block themes instructions to create testimonials.
4. Check the box to “Enable Testimonials for this site.”
5. Optionally, choose the number of testimonials you’d like to display on testimonial pages.
   • If you don’t immediately see the setting, click the “Save Changes” button.
   • Depending on which method you use to display your testimonials on your site, you may not need to change this setting.

If any of the Testimonial page links result in a “Page Not Found” error, this can be fixed by disabling and re-enabling the Testimonial content type. This only applies to testimonials created through the custom post type. Go to Settings → Writing and scroll down to the “Content types” section, uncheck the Testimonials option, save your changes, and then re-check the Testimonials option and save your changes again.

Next, you will learn how to create your first testimonial.

On sites using block themes, you will create your first testimonial as a “Post” and assign the post to the testimonial category you created in the first step.

Follow these steps to create your first testimonial:

1. From your dashboard, click Posts on the left side.
2. Click on the “Add new post” button to create your first testimonial.
3. Give your testimonial a title by replacing “Add title” at the top of the post and add your customer’s testimonial in the WordPress editor.
4. Open the post settings sidebar.

If you do not have the sidebar on the right, click the Settings icon in the top-right corner to bring up the settings. This icon looks like a square with two uneven columns:

6. In the “Categories” section, check the testimonial category you created in the first step.
   • Optionally, adjust the remaining project settings in the post settings sidebar.
   • If you would like an author photo or logo displayed, add it as a featured image to each testimonial.
7. Click the “Publish” button to publish your new testimonial.

In Classic themes, testimonials are a custom post type. You will see a new menu item on your site’s dashboard labeled “Testimonials.”

To create your first testimonial, take the following steps:

1. Visit your site’s dashboard.
2. On the left side, click on Testimonials.
3. Click the “Add new testimonial” button to open the editor screen.
4. Replace “Enter the customer’s name here” in the title with your customer’s name and add their testimonial in the WordPress editor.
   • If you would like an author photo or logo displayed, add it as a featured image to each testimonial.
5. Click the “Publish” button in the upper right corner to make the testimonial live.