In our recent webinar, Stephen Mitchell, Head of Customer Performance Insight & Reporting, at award-winning bank, Nationwide Building Society, explains how CX success starts with understanding what truly drives customer experience, looking through the customer’s eyes to uncover both functional and emotional drivers that shape how people feel. Learn how Nationwide redefined what customer experience means in financial services, with a clear purpose and a commitment to “Simply Brilliant Service. A Modern Mutual: The Nationwide CX Success Formula 🎥 Watch the on-demand session now: https://loom.ly/XjmFrwk
About us
Kantar is the world’s leading AI-native marketing data and analytics business and an indispensable brand partner to the world’s top companies. We combine the most meaningful attitudinal and behavioural data with deep expertise and advanced analytics to uncover how people think and act. We help clients understand what has happened and why, and how to shape the marketing strategies that shape their future.
- Website
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http://www.kantar.com
External link for Kantar
- Industry
- Market Research
- Company size
- 10,001+ employees
- Headquarters
- London, England
- Type
- Privately Held
- Specialties
- market research, consulting, insights, analytics, health research, polling, surveys, brand tracking, media effectiveness, audience measurement, brand strategy, customer experience, and innovation
Locations
Employees at Kantar
Updates
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Watch the Media Reactions 2025 Hong Kong webinar on demand! For the first time, Hong Kong is featured in Kantar’s Media Reactions study — revealing how consumers and marketers perceive media channels and brands. Discover the insights shaping tomorrow’s strategies: ✅ Where marketers plan to invest ✅ Which media brands consumers trust ✅ How Gen AI and authenticity are redefining engagement ✅ APAC media trends and excellence 👉 Watch now: https://lnkd.in/eEPUE_MM 👉 Get the full meeting deck: Contact Kantar’s team at joanne.louie@kantar.com Stay ahead of the curve and explore what’s next for Hong Kong’s media landscape! #MediaReactions #KantarInsights #MediaStrategy #MediaTrends #FutureOfMedia #MarketingLeadership
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🚨Only a few days to go until I-COM’s AI Council Exploratory Call. As co-chairs, we are looking forward to gathering the top minds in AI and analytics to explore how intelligent systems are reshaping the future of marketing. 🎙 Featuring: 🔹 Cynthia Vega – Global Analytics & AI, Kantar 🔹 Lyndsay Weir – Chief Analytics & Insights, Barilla Expect strategic insight, peer exchange, and a forward-looking conversation on what’s next. Join us at the frontier: https://loom.ly/kjrs0uA
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Happy Thanksgiving to our colleagues and clients in North America and those who are celebrating globally today🍂 We wish you a wonderful day fill with joy and gratitude. #WeAreKantar #LifeAtKantar
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Join Dr Nicki Morley as she sits down with Conny Kalcher, Group Chief Customer Officer at Zurich Insurance, to explore how the company is redefining customer experience through innovation, digital transformation, and the thoughtful use of AI. Discover how empathy, clear communication, and a relentless focus on customer needs are driving their journey, from revitalising the brand and launching service innovations to empowering employees with new tools and training. Listen to the full episode here: https://loom.ly/rhH76oQ
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Struggling to show the impact of customer experience on growth? You’re not alone. Many CX leaders face the same challenge: turning complex data into clear actions that impress stakeholders and drive results. This quick walkthrough shows how brands can move from questions to insights from just four days. What you’ll see: ✔ A fully automated approach to competitive CX benchmarking ✔ Intuitive dashboards with heat maps, charts, and key metrics ✔ Expert summaries that highlight what matters most for growth ✔ Tools like MDX Influence and Touchpoint Contribution to prioritise actions ExperienceEvaluator isn’t just about data, it’s about clarity, speed, and confidence. Request your demo today: https://loom.ly/BbHPpQs
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Kantar BrandZ projects the contribution of sustainability to the value of the Global Top 100 brands to reach a potential $2.7 trillion by 2040, if brands get sustainability right. Our latest guide reveals how leading brands are moving from asking ‘does sustainability drive growth?’ to ‘how do we make it happen?’, using evidence-based strategies tailored to their DNA and sector. Discover the 3 strategic unlocks for success: building a brand-specific business case, mastering category dynamics, and shaping a distinctive path to growth. Download the full booklet here: https://loom.ly/2JXTEUQ
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CX benchmarking doesn’t have to be complicated. This video takes you inside ExperienceEvaluator showing how it turns complex data into clear, actionable insights. Highlights include: • Benchmarking your brand against competitors • Visualising drivers of customer experience with heat maps and charts • Understanding which touchpoints deliver the most value • Accessing summaries from CX experts for quick decision-making All in one platform. All from just four days. Request your demo today: https://loom.ly/BbHPpQs
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🔥The November edition is here! Discover: - The 10 key trends that marketers need to know in 2026 - How quality data supercharges AI - Is your brand doing enough to connect with consumers in a changing world? - How Clorox innovates twice as fast - The Power of Pricing Power - India’s Top 100 Most Valuable Brands - Webinar | Can banking be fairer, more rewarding, and for the good of society? - Strike your Goal at the FIFA World Cup 2026 - Ready to score big? > Join 170,000+ subscribers who get monthly updates. Stay ahead in your industry, sign up today.
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⏳28 weeks to make your winning move. Will your brand hit the net? How can you create a truly distinctive presence? How well does your influencer align with your brand? Do they actively contribute to and reinforce your brand's positioning? Kantar’s brand solutions help you build a Meaningfully Different presence at the 2026 FIFA World Cup. Start building your winning strategy today. Contact us: https://loom.ly/ptQjJHQ #BrandStrategy #Positioning #Marketing