“The traveller might forget the terminal, but they won’t forget how we made them feel in the lounge.” – Nick Ames, Global VP Commercial & Product at Swissport. In our latest video, Nick shares what makes our newest Luxe by Aspire lounge at Liverpool John Lennon Airport so distinctive, and why “sense of place” isn’t just a design principle, it’s a hospitality philosophy. From the Liver Building-inspired patina wall at reception, to bespoke murals and subtle nods to Liverpool’s musical icons, every detail reflects the soul of the city. This isn’t just a lounge. It’s a gateway into the region, thoughtfully crafted to help guests feel calm, connected and cared for before they fly. #AspireLounge #AirportHospitality
Aspire Executive Lounges
Hospitality
London, England 6,003 followers
The global leader in premium airport lounge solutions ✈️🌍
About us
At Aspire Executive Lounges, we are redefining airport lounge experiences through award-winning hospitality, world-class design and operational excellence. Our mission is to be the best, not the biggest. As the only lounge provider accredited by the Institute of Hospitality and partnered with EHL – the world’s leading hospitality university – we don’t just meet industry standards, we set them. Global excellence As part of the world’s largest airport services provider, we deliver unparalleled lounge experiences across the globe. With 100 lounges in 22 countries, we’re the largest lounge network in Europe, the UK and Australia. What sets us apart is how we turn processed passengers into cherished guests, guided by a hospitality-first mindset that elevates every interaction. Strategic solutions for airport operators Our lounges are designed for performance – optimising capacity, enhancing guest satisfaction and supporting sustainability goals. With location-inspired design, premium F&B partnerships and seamless delivery, we create standout spaces that elevate airport reputations. Co-branded solutions for airline operators Our co-branded lounges consistently deliver higher NPS scores than traditional airline-operated lounges, turning spaces into profit centres and guest satisfaction into measurable returns, without compromising on brand identity. Flexible partnership models Our five commercial and operational models reduce risk, simplify delivery and unlock new revenue for airlines and airports. Added to this is a unique tiered solution, serving different traveller profiles within one space – maximising yield without added complexity. Business travel made effortless For TMCs and business travellers, we offer simple corporate booking, streamlined group rates and business-ready spaces worldwide. We also welcome guests from select lounge membership and frequent flyer schemes. Elevate your lounge experience. lounges@swissport.com
- Website
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https://www.executivelounges.com/
External link for Aspire Executive Lounges
- Industry
- Hospitality
- Company size
- 1,001-5,000 employees
- Headquarters
- London, England
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Airport Lounges, Hospitality, Travel, Airport Experience, Customer Experience, and Food & Beverage
Locations
Employees at Aspire Executive Lounges
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Matthew Yates
Global Head of Growth Marketing and Brand, B2C
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Birthe Rask Thomsen
Loungeservice agent - kundeservice - administration - kommunikation - konflikthåndtering - x-Cabin Crew
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Sarah Miles
Accounts Receivable Officer Team Leader at Swissport Australia Pty Ltd
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Michael Lowther • 2nd
Sports photographer
Updates
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Meet Ken Felis, Lounge Manager at Aspire Executive Lounge Zurich, and the driving force behind the successful opening of our newest Suite by Aspire. Arriving at work before sunrise and leading from the floor, Ken’s passion for people-first service runs deep. For him, hospitality isn’t just a standard, it’s a mindset. When we asked Ken what it meant to introduce a five-star Suite by Aspire at Zurich, his response was honest: “This wasn’t just another launch. It was a statement about what true hospitality should feel like. It takes energy. But more than that, it takes belief – in your team, in the product, and in the guest experience you’re building. This project has shown what a strong Aspire team we have at ZRH, and I am extremely proud of each and every one of them.” With Suite by Aspire, Zurich now offers guests a level of exclusivity and service more akin to a luxury hotel than an airport. For Ken, it meant: ✔️ Building a team culture from the ground up. ✔️ Delivering table service at scale. ✔️ Being part of something that sets a benchmark across Aspire’s global estate. The result? A premium lounge experience that’s already outperforming expectations, and proving that thoughtful, human hospitality is always worth the effort. Ken, we’re proud to have you at the heart of this new chapter. #AspireLounge #AirportHospitality #MeetTheTeam
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Last month, we officially unveiled our second-ever Luxe by Aspire Lounge, this time, at Liverpool John Lennon Airport... but what makes this lounge different? For our customers, we listened to their feedback to create a refined hospitality experience. From bespoke F&B and calm zones to design details inspired by Liverpool's local spirit. For airport and airline partners, it’s a proof point of how we’re raising the bar on premium lounge experiences, delivering guest satisfaction, commercial performance, and operational consistency at scale. Watch our opening highlights below 👇 #AspireLounge #AirportHospitality
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At Aspire, our food and beverage vision is clear: sustainability and service should go hand in hand. Take our wine-on-tap programme. It might sound utilitarian, but the results are anything but. By removing the need for traditional glass bottles, we reduce transport emissions and packaging waste. But more importantly, it enables us to serve premium wine fresher, faster, and with greater consistency. This is just one part of how we’re evolving our F&B offering across Classic, Luxe and Suite lounges, with a sharper focus on provenance, regional sourcing and smarter service delivery. From wine on tap, to mindful menu design and partnerships with local suppliers, every choice is deliberate. Every choice is designed to delight guests and respect the planet. #AspireLounge #Sustainability #AirportHospitality
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Great lounge design isn’t just about what you see, it’s how it moves. Our lounge layouts are built from the ground up using detailed passenger insights, flow modelling, and operational experience to support: • A seamless guest journey from entrance to seat • Zoned environments that separate movement from rest • A central bar as a social anchor point • Intuitive navigation at every step Because great design isn’t just aesthetic. It’s functional. Flexible. And it ensures every type of traveller, from short-stay business flyers to long-haul leisure guests, feels at ease. Smart layout = smoother operations, happier guests, stronger results. #AirportDesign #GuestExperience #OperationalExcellence #AspireLounges #LoungeFlow
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What does true service leadership look like in today’s hospitality landscape? Join David Collyer, Global SVP of Aspire Executive Lounges, as he talks "Mastering Service Leadership and Excellence in Tourism and Hospitality" in a dynamic virtual panel hosted by the Institute of Hospitality. 📆 Tuesday 11th November ⏰ 10:00am (UK Time) Register here: https://lnkd.in/efwE9a-X #AspireLounge #IoH #Webinar
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Three Awards. One Global Standard. 🏆 We’re proud to share that Aspire Executive Lounges has been recognised on the global stage at the 2025 World Luxury Travel Awards • Best International Airport Lounge, UK: Newcastle Airport Aspire Lounge • Best Domestic Lounge, Canada: Toronto City Airport Aspire | Air Canada Café • Best International Airport Lounge, Australia: Perth Airport Terminal 1 Aspire Lounge These wins are a testament to our commitment to redefining airport hospitality, setting new benchmarks in guest experience, design, and service delivery across continents. To the dedicated teams who make these spaces exceptional every day - this recognition is yours. #AspireLounge #AirportHospitality #AwardWinning
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Last Friday, we had the pleasure of welcoming the Belfast Giants to our Aspire Lounge at Belfast City Airport, ahead of their first game of the season against the Nottingham Panthers. The energy, camaraderie and community pride they brought into our lounge perfectly reflect what Aspire is all about. We're proud to announce that we’ll be supporting the Giants for their 2025/26 season, providing lounge access for the team and coaching staff at all away games. This partnership speaks directly to our belief in local connection, and our commitment to ensuring every guest, whether they’re travelling for business, pleasure, or competition, experiences a lounge that feels like a part of their journey, not a break from it. Because for us, ‘sense of place’ isn’t just about local design or flavours, it’s about being part of the fabric of the communities we serve. Best of luck, Giants - we're behind you! #AspireLounge #BelfastGiants #SenseOfPlace #AirportHospitality
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Suite by Aspire has arrived at Zurich Airport Ltd Open inside our Midfield Terminal lounge, Suite by Aspire is a premium, adults-only space offering a truly elevated experience. ✔️ À La Carte dining ✔️ Table-side service ✔️ Curated wine and champagne list ✔️ Thoughtfully designed interiors ✔️ Runway views to pause, reflect, and enjoy This is a space designed for the discerning traveller – where every detail is considered and every dish is delivered with care. #AspireLounge #AirportHospitality #BusinessTravel
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Art. Architecture. Airport Hospitality. Last night, our Aspire Lounge at SAVE S.p.A Venice Marco Polo Airport became more than a space to relax before take-off - it became a gallery. In partnership with architect and designer GUIDO BOTTAZZO, we hosted 'Third Floor Arcane' an immersive exhibition exploring the connections between art, architecture, and the human condition. Guido's work blends figurative, abstract, and sculptural elements, creating a dynamic dialogue between form and meaning. Each piece is an invitation to reflect on the complexities of our reality, challenging conventions and exploring new expressive possibilities. Events like this are more than a moment, they reflect our broader commitment to creating spaces that enrich the travel experience and resonate long after departure. Thank you to Guido and his team for bringing this unique vision to life and to our guests for joining us on this journey. #AspireLounge #AirportHospitality
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