We’re honored to have had our Roche Services and Solutions Americas General Manager Martin Kikstein participate in last week’s GBS workshop hosted by CINDE - Experts in FDI. A big thank you to CINDE and Mckinsey for bringing us together to explore how Costa Rica’s shared services ecosystem is evolving through automation, AI, and innovation. It was a powerful exchange of ideas, best practices, and forward-thinking strategies that reaffirm the strength of our local talent and the value of collaboration. We’re proud to be part of this vibrant community driving transformation and competitiveness in the global services sector. Looking forward to what’s next! #GBS #SharedServices #CostaRica #Innovation #AI #Collaboration #FutureOfWork
CINDE brought together teams from Roche, BAC, Western Union, 3M, and McKinsey & Company Hispanoamérica in a dedicated session to better understand how global shared services centers are evolving in #CostaRica and how companies are integrating automation and AI to transform their operations. Throughout the session, these companies exchanged experiences, insights, and implementation models that are already driving impact in productivity, innovation, and talent development. The conversation reaffirm the strength of the ecosystem and the value that a solid articulation can generate. 🤝 This is how we reinforce our commitment to facilitating strategic touchpoints that strengthen competitiveness, foster quality employment, and support the evolution of the sector toward a knowledge-based economy.